Club Mahindra Holidays — Membership cancelation

Name Samvit jain (member id 2984999)

ticket no. [protected](1st aug 2022), [protected],
[protected], [protected], [protected]
[protected] and latest on (26th aug 22) ticket no.[protected]

I bought it on 22 july 2022 after a visit from there agent who couldnt take a no. for an answer
then due to crunch in money and repeated tells of friend with bad review
I asked him to cancel it but he said plz wait for the month end

I did that then he asked me for some money for a speedy process
I have shared all details with the company
summited all documents asked but in all 42 days of me buying and today
and repeated email to company i have been called only once even then with no proper revert on the process either with email of call
the person who called me told me to accept a email with proper date till when to expect my refund value

plz help there is no accountable answer from the team at club mahindra
value of the down payment was 31125
the agent took 2500 extra (online transaction i did screan shots i have shared with the company)
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2022
Club Mahindra Holidays Customer Care's response
Hi Samvit, we would like to discuss your concern over a call. This has been shared with our team, please be assured that they will contact you soon.
Sep 08, 2022
Updated by samvit jain
i was called from the company due to a facebook post over the company page and they have blatantly ignored 41 days i have been calling and messaging them

if this is how this company works i am going to tweet over anand mahindra ji's page
how can i believe in the company grievance department with this fraud and lack of responce
Sep 15, 2022
Updated by samvit jain
i am still not called for the issue and can only email on grievance
i asked the toll free no. operator to arrange a call with senior's but she ignored and lied
this is the email i received about the amount i was cheated out of other then 31125
first they hier cheats and wash they own hand

(We would like to inform you that the amount INR .2500 is not received by Club Mahindra.

Whilst to above, understand that you have made the payment to Mr. Rishabh Sharma personnel account and request you to connect with him as he is no longer associated with the organization.)

and still you are charging me for further emi on principal amount in the photo attached top 1, st value is the amount of further payment other then 31125 and next 2 value are my emi out of 31125

Nov 18, 2022
Updated by samvit jain
samvit jain
id 2984999
very first ticket no. [protected]
On 1 st aug 2022

And still after 117 days you have not refunded the value

And I get call from your office to stay on
As if you guys have no note over my profile

Have you put a date on my refund calculating 90 working days plus holidays

What sort of office do you run where there is no regard for a customer

First you send a con man to my home
How gives me a deal, I pay
And he leaves the company withen the week and they you dont respond for a month and keep on charging me

And haven't done any thing on a simple quote that international team is doing ita work
Hell man 117 days your internal team is still working on my case

I will pray no one else get into your clutches
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