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[Resolved]  Club Mahindra Holidays — paid for holiday exchange but not received any details

This is to inform you that on 26-dec-18 i got an email from [protected]@holiday-xchange.com and same is accepted by me. I have paid rs. 10000/- for this but till now i have not got any response regarding this.

Please let me know where should i get details for this. I have attached all details below including the form i have submitted and mail copy which i received.

paid for holiday exchange but not received any details
paid for holiday exchange but not received any details
paid for holiday exchange but not received any details
Complaint marked as Resolved 2019-06-20 04:03:18

Complaint Status


[May 14, 2019] Club Mahindra Holidays customer support has been notified about the posted complaint.
Updated by Sumit Gala May 14, 2019
I have already paid amount of Rs. 10000/- but not got any details from Dec-18 to till date.
Verified Support
Club Mahindra Holidays Customer Care's response May 17, 2019
Hello Sumit, we're here to assist you. Your concern has been shared with our team, kindly allow us some time while we look into this and get back to you with an update.
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    Customer satisfaction rating
    81%
    Complaints
    1961
    Pending
    25
    Resolved
    1576
    phone
    +91 44 3988 1000
    +91 44 6695 3435
    location
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002