[Resolved]  Club Mahindra Holidays — refund for membership closure

I raised a request to cancel my current club mahindra membership[protected] on 7 august 2018.
After continuous follow ups, on 10 october 2018, i received mail stating that money will be refunded within 90 working days.
They have not refunded the money yet and not provided any response for the refund status of my previous membership[protected], despite the fact that i have not availaled any of their services. Even after 7 months, they are asking for more time to align their internal teams with zero transparency of the process. Also, club mahindra holidays lucknow office employees are not picking up my calls.
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Apr 21, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Club Mahindra Holidays Customer Care's response
We sincerely regret the delay here, Riya. Please allow us some time to check this with our team and get back to you with an update.
Mar 24, 2019
Updated by Riya2310
Hello, I raised this request almost seven months ago, and still you are not able to resolve this issue. Now the customer care is not accepting my registered mobile number. Nobody from your team has contacted me for providing any further details. I can’t keep waiting for this long. Despite complaining on the consumer forum, there is no mail or call from your side.
I request the consumer forum personnel to please escalate the matter, as nobody from Club Mahindra holidays team is taking my request seriously.
Mar 28, 2019
Updated by Riya2310
Request club Mahindra customer care to provide update
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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