Club Mahindra Holidays — Refund Issues

bpanjikar

from Pune, Maharashtra

Jul 4, 2022

Address:	Pune
Website:	www.clubmahindra.com

I started with my membership on 1st June 2022 and paid around 63K including the Annual ASF fee. After looking at the resort, I was unable to find any on my preferred dates for blue membership. Most dates where my kids have holidays the resorts are showing as booked for red. I contacted the member experience and they are asking to upgrade inorder to avail for those dates or go for holidays based on they availbility which is absolute pathetic.

They never shared the terms and conditions with me and I have requested for refund of my full fees given that its not even 30 days and have not utilized any services. However, these guys are not ready to pay the refund citing no refund policy as per XYZ clause. Where is this clause mentioned ? Why this was not disclosed ?
The sales guys are arrogant and

Kindly process my refund asap.

Membership: 2978150

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Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2022

Club Mahindra Holidays Customer Care's response We are here to help and have passed on your concern to our team. Please be assured that they will reach out to discuss it further.

Jul 06, 2022

Updated by bpanjikar When should I expect my refund of money paid ? Kindly update