[Resolved]  Club Mahindra Holidays — refund not being paid even after waiting 90 working days.

Address:

Mysore, Karnataka, 570016

On 21 June 2018 I had made down payment of Rs.36860.00 to Club Mahindra Holidays regarding enrollment for membership(APR/2018/25YRS/211660) for their club, the next day while i was going through their document i found out that they charge a yearly maintains amount, which they failed to inform me before doing the down payment. while going through their document i noticed that if i wish to cancel the membership, then i can do it within 10 days of doing the down payment, which i did as after noticing it on 25 June 2018.
In their document they had mentioned that the refund will be processed within 30 days. And i waited 30 days for my refund, then i mailed to [protected]@mahindraholidays.com and to keshavamurthy.[protected]@mahindraholidays.com( person responsible in making down payment) then i got replay saying the time to process has been changed to 90 working days. i was shocked to see this and somehow they convinced me to wait 90 working days to complete refund, but i kept on mailing them thinking i would get refund before. as i had paid this amount through credit card, i'm paying around Rs.4000/ month interest for the down payment amount.
19th November 2018 is where 90 working days completes and yet no refund has been made.
I had mailed them regarding this on 23 Nov 2018 once no responce, but again i 2nd time, A representative(Renju Panikar) called me and tried to convince me asking some more time, i told i cant wait any more and asked to refund, she said she will do soon and now its 28th Nov and no refund what so ever. It has been so unethical by club maindhra and huge frustration for me. PLS do something
Interaction ID 12497360
My 'MHRIL=[protected]'
My Member ID:2824484
membership (APR/2018/25YRS/211660)
i have attachehed some email snap shot for reference