[Resolved] Club Mahindra Holidays — refund of cancellation no071310

Nidhikaushik

from Agra, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

We r having the membership on 5th july and asked for cancellation on 11th july.. We r trying hard to get our refund of rs. 1, 62, 000 and (Rs. 11034 of one installment which club mahindra deducted from our credit card after giving us the cancellation id, and for this amount we hv to pay @4% annual charges) so from july onward we r regularly called but till time no one is proper replying. We cancelled our membership within 10 days (What is club mahindra policy for cancellation) because of my husband medical reasons and attached proper medical reports too... Then we got replied on 10 the august with the cancellation id 071310 that we will get refund within 60 days... But till date we have no confirmation. When we called to their customer care no... They put us i think on blocked no. So always their no. Are busy... We want urgently need this money back for my husband treatment.. This is really unfortunate that no-one is hearing

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Nov 26, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook messenger for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Nov 03, 2017

Updated by Nidhikaushik Till date no refund confirmation we received.. Pls check the matter..as we urgently need the money for treatment of my husband