[Resolved]  Club Mahindra Holidays — refund of membership fee after cancellation request

Address:Jaipur, Rajasthan

When i opted for membership, commitments offers by sales executive and one confirmed by company were totally different. I immediately after 3 days of payment i requested to cancel my membership. I also had face to face discussion with there executive in jaipur office name bhoomika. She told that she will process my application for cancellation and mail me the details. I also called customer care, they said that my money will be refund in 30 days where as bhoomika says it will refund in 90 days. Same company employee are not sure about their policy. This is just a fraud. I made payments through credit card now who will pay interest for 90 days? I payed 75k approx to them. For this they dnt have nay answer. Still i dnt have any communication for my cancellation where exactly my application is? This is like they are just taking money from customers and blocking money for certain time period. This is totally fraud
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Apr 30, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Club Mahindra Holidays Customer Care's response
Hi Rahul, Please share your membership ID and contact number with us via Facebook Inbox so that we can get this checked internally and connect with you.
Mar 26, 2018
Updated by Rahul Tamrakar
Your Support asked for 3 days to come back with solution. Now its been 4 days and still I dnt hear anything from them.
Mar 30, 2018
Updated by Rahul Tamrakar
What is this going on?? No updates on my complaint. Are you willing to return my money or not?? Do you want me to proceed to consumer forum?
Complaint comments 

Comments

Hello,
I have inbox my details in facebook. Looking forward for quick resolution of the issue and payment revert.
Regards
Rahul

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    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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