[Resolved] Club Mahindra Holidays — unable to, utilize holidays and a pain to cancel the membership and get refund | |
Maybe the business relationship is not working in my case, as i’ve not been able to book a holiday till now. I’ve paid my full membership within 6 months, and was not skeptical to purchase the membership. However due to reasons best known to your business model, and my restrictions, i think it is better to discontinue the membership. As you can see from my membership details, i have totally unused membership since the time i bought it, along with complimentary nights that were offered. The executive who sold us the membership is too no longer with club mahindra, and so his promise of “call me whenever you want to go for holiday” doesn’t hold true. I’ve already paid asf for two years. The cancellation consists of non refundable 60% admission fees, which i came to know only when asking for cancellation details. I haven't even stepped in a single property of cm, so am unsure who got admission! Every time the executives try to call and cajole like members are kids, and ask to give them a chance and show their concern in writing. 3 years and still unable to use the membership. I've realized that i would be able to utilize the membership only at their preferred location and their preferred time. Was this information helpful? | |
Nov 4, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Club Mahindra Holidays Customer Care's response We're disappointed to read this and would like to get on a call to discuss it, Paresh. Could you please share your Membership ID and registered contact number via Facebook Inbox so that our team can connect to address your concerns.
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2 Comments | |
Comments
Not Responce mahendra club membership 6 month ho gaye but abi tak refund nahi mila
Reply
Hello Team,
Still there is no resolution provided.
Below is the snapshot provided for my complaint registered on 27th August 2019
Still there is no resolution provided.
Below is the snapshot provided for my complaint registered on 27th August 2019
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Complaints
2626
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145
Resolved
1943
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002