[Resolved]  Club Mahindra Holidays — unethical charges against booking voucher

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.clubmahindraholiday.in

Ubject: re: registration no.
Dear club mahindra team,

Thanks for your email confirmation of booking at naldehra and we have redeem this booking and enjoyed there.

My complaints is regarding holiday confirmation voucher which was received either on mail / sms. We don't know about check in - check out time since i am a new member.
It feels me awkward & harassment not to inform at the time of tour booking (Like train ticket / bus tickets)
Which is still not matured its membership maturity time is 9 months.

So resort management first deny but arranged a room on request confirming rs. 2000/- for early check in charges. Also we are not treated as club mahindra member guest and charged fully for dining and other activities.

First my request and complaint to refund at least early check in charges.

It team : certainly this mistake from your side and you should involve to resolve it.

Hope you understand my problem. If you are replying positively i will treat as un resolved matter and you oftenly provide this type of service.

I am requesting you to refund