[Resolved]  Club Mahindra Holidays — Unethical collection of money, unfair trade practices

"Following email sent as 15th reminder no reply from CMH, refused to return money"
This is a query about Transaction of Rs 10000/- on[protected] not about cancelletation of membership
Email mode of reply is preferred
Plesse read full mail and reply pointwise
Dear sir/madam
Kindly share me the following details of Rs 10000/- I have paid to Club Mahindra on[protected].

1.In which context or for which services this money had been transferred by your representstive by swiping the credit card of my son Divyanshu Verma by visiting at my home?

2.Did it realize or not? plesse share statement of my CMH account ( as such above mentioned Rs 10000/- transaction not reflecting in my account ) (Screenshot attached)

3.Complete communication details of the person/agency account and account holder name to which this above mentioned Rs 10000/- money has been paid, is this account official account of CMH through which membership related transactions operate?

4.Kindly reply through email and post, your representatives making calls but don't provide the required information

5. If you CMH isnot able to reply, it means transaction is not justified in view of law of the land and will be treated as unethical practice.

6.Hence CMH requested to refund Rs 10000/- with interest @12% pa immediately.

7.Kindly provide all audio files of all call recordings which CMH recorded during communication from both the sides since the inception of my membership.

8.In your email dated Aug 8, 2022 you are stating that "We would like to inform you that 10000 INR receipt you have shared has been posted in your reference membership given by you only as per the authorization slip hence it will not be refunded" kindly give all details of menioned reference membership my ASF for the mentioned year has not been adjusted through Rs 10000/- which we have paid so let me know where is my Rs 10000/- (Screenshot attached)

kindly follow the transparency in financial deals/transactions and provide information required at the earliest through email only

9. Kindly share 'authorization slip' and also documentary proof of singnatories involved in taking decision regarding tranfer of Rs 10000/- to someone else without my permission.

10. If Rs 10000/- not refunded this will be liable for legal remedies against unfare financial practices by CMH and its representatives in Chandigarh.

11. I HAVE PROVIDED EACH AND EVERY DETAILS BETTER CMH DO AN INTERNAL AUDIT OF CHANDIGARH BRANCH, ENQUIRE THE ISSUE AND PROVIDE ME REQUIRED INFORMATION required through this email

12. Response and grievance redressal system causing lot of harssment to me and my family, we are feeling being trapped in wrong company.

Documents attached
1.Credit card slip
2. Screenshot of my account dated 17th Aug 2022

Truth and honesty only triumph!

Regards
Paramjeet Singh
Bliss Classic Membership IDs

446419
ID 2856511
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Sep 23, 2022
Complaint marked as Resolved 
Verified Support
Aug 23, 2022
Club Mahindra Holidays Customer Care's response
We are here for you and have passed on your concern to our team, Paramjeet. Please be assured that they will reach out to you soon.
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