[Resolved]  Club Mahindra — refund of membership amount

Address:Thane, Maharashtra, 401503

Sir/madam,
I mrs. Dipti sanjay rana, membership no - 2785207, had purchased club mahindra membership in oct-2017 from viviana mall, vashi from ur executive heena g shaikh. So many calls for free holiday package were comming to my husband from club mahindra executive, so me&my husband went there. 30 min. Plan was discussed for 2 1/2 hour n not even any discussion for cancellation procedure. I asked her whether they have any resort in kashmir (Shikara). She replied yes, within few days of siging membership form when we called for cancelltion of our membership she didn't respond our call for 5-6 days.
She haven't discussed with us about cancellation of membership. She rapidly filled the form n said" jo hamane abhi discussed kiya wohi form me hai n she only filled the form n gave for signing.
Ur executive heena g shaikh cheated us why she didn't received our call? Why after few days only she received our call??? Is all was planned to ruin our money.
Why you people not disclosing with ur customer that once you purchased membership you r trapped. I m so much disappointed.

In d month of dec-17 my 1st installment was cut n in jan-18 2nd installment gone. Why you guys force any one if we r not comfortable with ur membership. Why heena g shaikh cheated us. Our hard earned money ruined by her. I want my money back. Even if i mailed at [protected]@club mahindra.com no body responded us.

Dipti sanjay rana
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Mar 4, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Club Mahindra Holidays Customer Care's response
Hi Dipti, We understand that our team got in touch with you today and as discussed they'll connect with you again tomorrow to take discuss this further.
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