Clubfactory — watch

Address:

Gautam Buddh Nagar, Uttar Pradesh, 700156

Mentioned order - so28944789 from club factory was delivered on 10th july 2018. I applied for a return of this order somewhere on 15th july and since then i am following up with their customer care email as their customer care number is always busy. Initially 12 working days passed and no one from the courier department - ecom express came to pick up the item. I had no choice but to send the item through dtdc whose cost was more then the item cost.

Over email it was promised, reimbursement of the courier cost will be made. Again the nightmare has started to get my refund.

I am very very agitated over their return process and would like you to take an action on my complaint. I can provide you with a copy of the emails exchange if required.