Submit a Complaint
Claimed

Cognate Health Services Complaints & Reviews

cognatehealth.in
1
Updated: Aug 4, 2021
Complaints 98
Resolved
14
Unresolved
84
So far, so good. Cognate Health Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognate Health Services will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cognate Health Services

Having problems with Cognate Health Services?

File a complaint and get it resolved by Cognate Health Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Health & Life Insurance
Cognate Health Services

Recently resolved complaints

View all complaints

Most useful reviews

Cognate Health Services reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sunny sharma
from Agra, Uttar Pradesh
Jan 21, 2020
Report
Copy

no response and no reimbursement claim

Address: Antarctica A-802 casa Rio palava, Kalyan-Shilphata road, Dombivali east, Mumbai City, Maharashtra, 421204

I have purchased policy amounting to rs10000 for 2 members dated 10th nan 2019 for which invoice number inv3339 but still i am struggling to claim my bills
This is for your kind information that there is no satisfactory reply from organisation after getting enrolment only i m getting the auto mail reply that thanks for your interest nothing else i think this company is totally fraud base and cheating the customers nothing else as i...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arenaaayush
Jan 16, 2020
Report
Copy

fraud company, don't invest!!!

Address: 122017

I got this policy for 4 member. I have submitted few bills and there is no reply from them and all telephone is not reachable and no response on mail.

Now its almost 2 months when i submit claims, no reply from them. Fraud company.
Details: coral preventive health package
Plan: 1 yr
Amount paid: 6000
Payment mode: paytm
Invoice date: 03/12/2019
Invoice no. Inv3243
Policy holder:...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Urvashi B Hiremath
Jan 14, 2020
Report
Copy

complaint against fake commitments made by cognate health services pvt ltd

Address: RZ-26 A/4 Street No 9,, Indra Park, Palam Colony,, New Delhi, Delhi, 110045
Website: www.cognatehealthorganisation.com/Index.aspx

Hi team,

Cognate health services pvt. Ltd contacted me from landline no [protected] on 8th january 2020 for policy stating that if you take our policy you will get various policy benefits for your medical services. They mentioned the below benefits
Health check up:

Free health check up voucher for 71 routine tests. (Per head)

Dentistry:
• free dental check up voucher which includes...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rohitkd
Jan 3, 2020
Report
Copy

fraud

Address: Plot No-Y 9-10 2ND Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi-59, New Delhi, Delhi
Website: www.cognatehealth.in

This is a fraud company that contacts people and promises to refund 50% of their doctor's fees by taking membership of their scheme. They even promise to bear the interest portion if the charges are paid by emi using a credit card. The fun starts after you have paid up. They will stop taking your calls completely and the helpline number mentioned is impossible to get....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arpan49
from Delhi, Delhi
Dec 26, 2019
Report
Copy

policy purchase

Address: Najafgarh Road Delhi, New Delhi, Delhi, 110055
Website: www.cognatehealthservices.com

This is fully choor company guys never take the policy from this company,
They are making the fool to customers enka kaam h logo se paise lena sirf... Aisi companies ko bahut gaaliya do, chor company logo kaa paisa maarna kaam h enka bus.
Enke saare phone no fraud h koi mails kaa reply nhi karte, thodi abusing se baatein ker do toh policy terminate ker dete h.

Please guys don't purchase the policy from this super...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
[email protected]
from Rajkot, Gujarat
Dec 24, 2019
Report
Copy

reimbursement of policy/refund full policy

Address: Plot No-Y 9-10 2ND Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi-59., New Delhi Delhi India, New Delhi, Delhi, 110059
Website: www.cognatehealthorganisation.com

My self is parth acharya and i had brought a three year policy in july 2019 for my kid worth of 8000 rs.
I had sent many bills to them for reimbursement but not even a single bill they cleared. I had called them for many times and they are just ignoring me even after sending too many mails. Mr. Rohit bajaj was the person who called me to purchase the policy and promised me that they will give the reimbursement within 15 working days....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
[email protected]
from Rajkot, Gujarat
Dec 13, 2019
Report
Copy

reimbursement of policy/refund full policy amount

Address: Plot No-Y 9-10 2ND Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi-59., New Delhi, Delhi, 110059
Website: www.cognatehealthorganisation.com

My self is parth acharya and i had brought a three year policy in july 2019 for my kid worth of 8000 rs.
I had sent many bills to them for reimbursement but not even a single bill they cleared. I had called them for many times and they are just ignoring me even after sending too many mails. Mr. Rohit bajaj was the person who called me to purchase the policy and promised me that they will give the reimbursement within 15 working days....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pardeep Kumar Beniwal
Dec 5, 2019
Report
Copy

policy benefits in policy document is less than committed through email by before taking policy by company sales team

Address: Plot No .Y-9-10,2nd Floor,Vipin Garden ,Main Nazafgarh road,piller number 801 ,New Delhi-110059, New Delhi, Delhi, 12001
Website: www.cognatehealth.in

Sales team from cognate health Organisation committed various benefits through email inboxed to me.But after purchasing policy, benefits mentioned in policy ( preventive health plan )documents are lesser than they had committed on email.

I am following up with cognate health Organisation through email and phones but not getting any response from them.Since 45 days freelook period of policy is near to ending in few days. They...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
samir321
from Delhi, Delhi
Dec 4, 2019
Report
Copy

coral preventive health services

Address: Raisen, Madhya Pradesh, 228118

I have opted their coral preventive health membership for my entire family of 4 members for three years. The firm representative mr. Abhinav offer so much things in the plan but actually they are unable to fulfill all the commitments once you took their plan. The first thing which is very confusing is when they offered the plan they did not disclose that their commitments are only valid in location where they have empanelled health care centres....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Monika_Fighter
from New Delhi, Delhi
Sep 2, 2019
Report
Copy

fraud - never purchase a policy from this company

Address: New Delhi, Delhi

If you get a chance to see this post then please do not buy a policy from this company. I do not want everyone to suffer like me.

Guys, their sales team make a lot of fake promises while selling the policy. They even say if you do not like our service then you can cancel within 45 days. I used their service and it sucks. I requested them to return my money and they are not doing it now. Their sales team stressed many times...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Monika_Fighter
from New Delhi, Delhi
Sep 1, 2019
Report
Copy

never purchase a policy of this company

Address: New Delhi, Delhi

If you get a chance to see this post then please do not buy a policy from this company. I do not want everyone to suffer like me.

Guys, their sales team make a lot of fake promises while selling the policy. They even say if you do not like our service then you can cancel within 45 days. I used their service and it sucks. I requested them to return my money and they are not doing it now. Their sales team stressed many times...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vebhav bhandari
from New Delhi, Delhi
Aug 12, 2019
Resolved
Report
Copy
Resolved

please refund my policy amount 10, 000 rupees

Address: 122001

Customers be-aware!!

Please never purchase policy from this company, otherwise you will suffer lot. Their customer care service is the worst. They are here only to loot people's money.
_

I purchased the preventive health policy on july 2nd 2019 for 10, 000. While buying this policy, the sales team promised me that if you do not like our service then you can cancel within 45 days. Guys these people make...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vebhav
from New Delhi, Delhi
Aug 12, 2019
Report
Copy

policy refund amount 10, 000 rupees -

Address: 122001

Customers be-aware!!

Please never purchase a policy from this company, otherwise you will suffer lot. Their customer care service is the worst. They are here only to loot people's money.
_

I purchased the preventive health policy on july 2nd 2019 for 10, 000. While buying this policy, the sales team promised me that if you do not like our service then you can cancel within 45 days. Guys these people make...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritiku
from Mumbai, Maharashtra
Jul 27, 2019
Report
Copy

refund amount 20000

Address: Near Deepak hospital Mira Road E, 401107

Cognate health services pvt ltd

Not refund not answer

They have taken my 20000 rupees mannnn!!! Don't u understand this, this is bigger amount 20000 is not an small

Amount it consume something to me mann!!! Please u just give my money back and cancel my membership and please

Refund my money they have taken my money and not giving it back they are lieing to me seriously you are...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritiku
from Mumbai, Maharashtra
Jul 28, 2019
Report
Copy

policy refund amount 27300. choor

Address: Near Deepak hospital Mira Road E, 401107

Cognate health services employee not answer costumer care my phone block email locked

Not refund amount return policy 27300/

Cognate health services employee answer

27300/. Sabhi cognate health employee s

Ki liya kafan chahiya es liya 27300/

Refund nhi karinga md ka khna hi...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritiku
from Mumbai, Maharashtra
Jul 16, 2019
Resolved
Report
Copy
Resolved

gyanendra upadhyay refund amount

Address: Near Deepak hospital Mira Road E, 401107

Rohit shukla send this mail your company
Fraud nhi hi to kiya hi
20, 000/
Gyanendra upadhyay [protected]
Rohit fraud company fraud rohit no es down to no
Costume care no my phone block
Fast mill fraud company rohit

Hi sir/mam,

Thank you for showing interest in our preventive health product. Hope
To see a healthy relationship with you soon!!

Health...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saby4911
from Mumbai, Maharashtra
Jul 4, 2019
Report
Copy

reimbursement delayed and non supportive customer care

Address: Gurgaon, Haryana

I bought a policy for the 4 members of my family at 12000/- for 2 years in April 2018. They promised to repay some part of every bills and even promised to get 50% discount on dental checkups and all the tests. But now when we have submitted our bills on 10th May 2019 and 24th May 2019, they are not willing to pay a single amount moreover their customer care is not willing to listen to our plea. They just reply in so unprofessional manner...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chkumar86
from Mumbai, Maharashtra
Jun 3, 2019
Report
Copy

cognate health service pvt ltd refund/reimbursement issue

Address: 110096

Cognate health service pvt ltd — refund/reimbursement issue

Hi

I have purchased "couple preventive health care plan" worth 7000/-. On 11th may 2019, i ahve submitted my medical bill at 20th may 19 for reimbursement but they didn't process yet.

I have called the cognate customer care for process my bill but they are denying many times. Their customer support services are very bad and not responding...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhuri The Travel Freak
from Delhi, Delhi
Jun 1, 2019
Report
Copy

refund/reimbursement issue / no service received.

Address: New Delhi, Delhi, 110019

Dear team,

I am writing this mail with very disappointing feedback & commitment.
I have enrolled for "couple preventive family health package" with the sum of 5000 rs. From "cognate health services private limited".
In these plan they had committed me for lots of benefit & plans, but you have failed always & they have fooled me.
It is my request to you that please help me in getting my work hard money.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
stomar262
from Gurgaon, Haryana
Apr 20, 2019
Report
Copy

bill claims

Address: Saharanpur, Uttar Pradesh, 247001

I have taken one health policy from cognate health services pvt ltd in which they mentioned that i can claim all my medical bill with this policy. I have submitted around 3-4 medical bills to them but 5 months have passed but still payment is pending & every time they give a new excuse to me.
This the first company ever where the back end server was in break down for 3 months. I cannot understand how is this company dealing with customer....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

SarsHealth.org.in
1
(18)
Cryo-Save India
2.5
(8)
Indian Health Organisation [IHO]
4
(286)