[Resolved]  Cognizant — exit helpdesk/experience letter required with job details

Got approval from manager for the format and content for the letter, but yet to receive the experience letter.

Did you follow up with [protected]@cognizant.com only or did any particular POC helped you out. Anyone who created problem?

I have been trying to get my experience letter with job details from exithelpdesk for over 4 months. Nobody responds to my emails.

Ticketid:eeqm[protected] - experience letter, Emp# 576551

Please conform the letter
Thank You,
Nagesam.

I have sent an email to get my experience letter for GC process, my senior manager has approved the content but Helpdesk personnel said I need to change the format and send it back to them. After sending multiple emails, I haven’t received a single reply; why so? I have done my part by sending the same email 5-6 times and no one has replied on top of that I received an email that I haven’t replied so they closed my request. I am sending multiple emails but no reply from Cognizant Helpdesk. I need this document immediately for my immigration purposes. Can someone please help?

I am facing the same issue.
They are not providing any information and not sharing the relieving letter and Full and Final settlement.
Can anyone let me know whom I can contact?

Hi team,

This is Suraym.

I am facing the same issue.

They are not providing any information and not sharing the relieving letter and Full and Final settlement.
Can anyone let me know whom I can contact?