Coindcx.com — Money not received on selling crypto

S

Shantanu Mahajan

Nov 10, 2021

Website:

Coindcx.com

I opened an account on COINDCX and deposited INR50000 in it on 3rd November. (Screenshot 1)
And I bought various Crypto. (Screenshot 2 shows my buying and selling)

I sold 0.85 AVAX and expected roughly INR5000 from it.
That money is never credited to my account. I have been raising tickets and replying to their lies (they say that the money is credited to my account when actually it isn't)
Now I remain with roughly INR45000 invested
Not giving me my money amounts to stealing
Also lying about it amounts to cheating
It is now 7 complete days since the crime has taken place and there is no response except that they are looking into it. Therefore I am raising this complaint

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Comments

John South

from Ibrahimpatnam, Andhra Pradesh

Jul 3, 2022

Horrible customer support, there’s no one who can assist you directly, you definitely shouldn’t be wasting your time on any of this app.I funded my account with them and after purchasing bitcoin worth $5700 they put my account on hold. Don’t use this, there’s no help, from their customer support. I got back my money, with assistance from a better company they got all my money back. It’s also wise to trade with Mrs Doris
Email - [protected]@gmail. com

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