Coindelta — my cryptocurrency ripples not deposited to my wallet

Address:

Pune, Maharashtra

Transferred my cryptocurrency 515.82 nos of xrp (Ripples) from poloniex to my coindelta ripple address 5 days before. The transaction was succesful to coindelta company but they didnt deposited it to my wallet. After asking support through mail, social networking sites a lot of times also, they didnt responde. Even they didnt provided their contact number upon their website. I gave them the proof also the transaction report, screenshot of succesful transacttion, but they are not responding. Please help me getting my coins back worth rs 33000/-.