Colive Complaints & Reviews

I vacated colive in June end but I didn't not received my deposit yet, I tried to contact there team as well but none of one are responding .please look into it.

Please solve this issue and save my hard earned money.

I was a tenant at Colive Golden Square 306 in Chennai from May 16, 2022 to June 16, 2022.
I had made all outstanding payments before moving out and as per the terms I expected to receive my security deposit by 15th of July.
However, instead of receiving the deposit, I received an email stating that my deposit has been retained under their "Double Your Deposit" (DYD) scheme. Without my consent, my deposit has been retained by Colive for a scheme I never opted for.
They mention in the email that I have to fill out a 'cancellation form' to opt-out of the DYD plan and my deposit will be refunded to my bank account. And of course, they give no information about this form like where it can be found, accessed, filled and submitted.
There has to be some violation of laws by Colive because they did not inform me about this DYD policy and I did not opt for it either.

Hi Team,

I have joined co-live with my wife in May 2022 after paying May month rent 22000 and advance 24500. Colive person said this advance amount 24500 will be refunded back once we checkout.

I payed Jun month rent 22000 and stayed till Jun 24. Due to medical reason, we got to checkout the property on the same date. We have intimated the property manager regarding our checkout on Jun 30 2022.

We thought since our advance is already on Colive we did not expect an additional due amount 18000 from colive recovery team.

This amount is also baseless with 15000 electricity bill for one month and 5500 seperation charges. I don't know for what they are charging seperation charges. I myself has shifted whole luggage and cleaned the premises before vacating.

Please take action.

Regards,
Gowtham

Good Morning
I had booked a single sharing room in St Paul by paying 1999 rupees through your sales guy Ashutosh. He hasn't been responding to our calls and messages. I haven't received any booking confirmation. I called customer care yesterday and a lady named Pratibha contacted me. I explained my situation to her. She said she would speak to ashutosh. And she told me that it is fully booked in St paul. And after speaking to Ashutosh she told me that colive has received my payment but registration was not done and also that Ashutosh has reserved a room. But later she calls and says that St Paul is full and there is another apartment of Colive near Green Glen Layout which costs 14k rent and 3000 deposit. But I told her that I was promised St Paul and I wanted that itself. She also disappeared after that. Meanwhile I tried calling Ashutosh from my friend's number and he picked the call but when he found out that it was me he made excuses saying he couldn't hear and he cut the call. Another guy calls up in the evening and says that he would be taking over for Ashutosh since he was on a sick leave. Same things were explained and he said he would get back to us tomorrow. Today he is saying that there is only one room available in Kadubeesanahalli which has rent of 21k. When my friend tried arguing with him he spoke to us extremely rudely and cut the call and also blocked the number. Now this pratibha called and told us that to book another property which is present in green glen layout we have to pay again 3k and that 2k which we paid before will be adjusted with the rent.
What is the guarantee that I will not be scammed again? I do not want to go through this harassment with colive.
I want a refund back. Since our booking itself was not done. And I have had my worst experience with Colive. Please ensure that you guys dont scam people like this.
I would like my refund as soon as possible.
I am listing out the numbers whom I contacted. I hope serious action will be taken.
[protected] : Ashutosh
[protected] : Prathibha
[protected]: The new guy who said he will take over for Ashutosh(spoke very rudely)

I have attached the billing proof made under the name Prajwal Kumar.
I have taken screenshots of my chats with your sales guys. I can send them as proof too if needed.

I need a refund immediately.
Please Acknowledge
Thank You
Prajwal Kumar
This mail is for Colive

It was agreed that the security deposit would be refunded in the customer's bank account given. But they now say- "security deposit retained under DYD offer." This was without my consent. They now say it will be added to my colive credit. I want my money, not stupid colive points.

Hi,
I vacated colive in 2022 may end..At the time of joining colive they mentioned that all deposit will be refunded and did not tl about any charges that will be deducted from the deposit at the time of vacating and assured us that all deposit will be refunded.
No deposit is refunded and all has been deducted.
Also checkout date mentioned on the deposit email is also incorrect.We vacated at may end but checkout date mentioned is june 2022

I vacated colive in may end but I didn't not received my deposit yet, I tried to contact there team as well but none of one are responding .please look into it.

I have joined Colive on 1st Jun 2022 and seeing the condition and service same day i have raised my notice period and vacated the room on scheduled time and date. but till now i have not received my security deposit.

This is not a single complaint.
Everyone who has got a place/ room from Colive is Unsatisfied with their service.
The Sales team while selling us the place tell all huge things about Colive but after joining it we get to know that these guys do not provide basic amenities
We are trying to close the Colive account they are not providing us the Deposit back.
They have taken 10k each from all o[censored]s and are not giving us the money back.

Hello I booked a single room pg on colive and my check in was on July 3rd. I went there on July 3rd and the room was not as promised and I didn't stay there and I have been asking them for a refund and none of them was responding. I have payed almost 14000 for nothing.

I had given a total amount of 19000/- as security deposit to colive which is not yet refunded even after 6 months.
Even more my rent was increased by 3000/- in just 2 months, when questioned I was asked to leave the property for the same month and there will not be any deductions from the deposit on doing the same. After leaving the property my security deposit is not yet refunded as well as I am asked to pay an extra amount of 6200/-.

Colive agent told me to book a flat by giving advance and said it is totally refunded. I have paid 1500 but now my company is providing accomodation. Now Colive is not giving my refund. they are saying we can give you virtual money in a app and you can use it in future.
Guys this is a SCAM going on. If they don't i move to Police and do FIR

I had left the Colive (BTM property) in Jan, 2022. My deposit had'nt been refunded to me citing that I had not raised a notice (which was to be raised by my Sales rep- Yogesh) on the Colive app 1 month before vacating.
Abhijit- managing payment and billing, informed me that in lieu of January month's rent, they'll forefeit my entire deposit amount.
A few months later, starting February 2022, they started sending me threats...

I lived in Chennai Velachery Colive last year in the month of JULY, i'm yet to receive a refund of security deposit

I have paid ₹14000 as my rent for June 2022 on 1st of June, 2022 at 12:10AM. I have paid through an option they showed under my profile in their web application. I have the receipt of the payment. I have checked it was done on colive.com website. Even after money paid online on their website using the option they provided, yet they say rent payment is due. I raised the complaint on the very first day i.e. 1st June. Few days latter I was assured that they have found my payment and will update. 3 weeks have past, and now the month is also almost ended. The issue is not yet solved. They kept adding late fine. On forcing them to work fast, they blame me for making payment at wrong place. I have only used their option available at their website at that time. I have proof. I have asked me to repay. They are just delaying and I worry that they will latter refuse to refund my security deposit for not clearing dues that in real doesn’t exist.

I have vacated the property on 5th May and Colive has been harassing me for a very long time. They are asking me to pay them 20k as some illogical dues. And they are also sending me Harassing mails like "Legal notice". Please take some action against the company. I don't stay at Colive anymore and they are still asking me for money....

I am a tenant of Colive Sunrise. I am recently moved to Bangalore. I thought Colive is a better place to stay near to the main road So, I took a room for rent here. Now suddenly after 3 months, they increased the rent from 11k to 14k, and when we asked why you increased this much rent that was without any prior information. They are like we have not increased the rent from last 6 months so we increased. Now I want to vacant my room because...

I had taken colive for 1.5months. 13K was per month rent. I still ended up paying 9000 for the first 15days plus security deposit of 26000. I asked them to deduct the second month's rent from the deposit leaving with 13K refund amount. After vacating, they are not providing me my refund of 13000 INR. They are faking the bills, and also showing a fake document when my original agreement given to me is completely different. They have switched the numbers when asked for bills and given things that don't even make sense like late fees etc. I paid the amount in the very start and there was no late fee at all. Also they are taking our time and energy asking us to wait and to send out emails. This is wrong and I want my security deposit back.

I have been not refunded my security deposit of 10, 000. I stayed at the colive benton property, E.C phase II, bengaluru.
I was told back then by the community manager [name-protected] and the property manager [protected], plus my sales manager[protected] that it would be refunded within 15 days of next month. It's already going to be a month, and they have started being irresponsive over it.
I have all the proofs and recording, as in how I was guided and told that deposit would be refunded, and because of that only I had to let go of last month rent.
If required, I'll go more forward, and show how they turn up to what they said and promised, but want my deposit anyhow.

I vacated the place(Colive benton) on 20th may, and did pay may month rent without even living there.
I was told by the property manager and the community manager, that this month money you will have to let go off, but deposit would be refunded by 15th of next month. And now, they are asking me to pay rent and all that, and deducting it from my deposit which is totally unfair.
I have all the proofs over the managers, how I was promised what, and how I am treated once they have the money authority, and have taken this action only when they have become so irresponsive, and if needed will take it forward to.
I need my deposit back immediately.
thanks