NestAway Technologies Customer Care
NestAway Technologies Pvt. Ltd.
Customer satisfaction rating: 49%
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COMPLAINTS

NestAway Technologies Customer Care

NestAway Technologies Pvt. Ltd.

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Address
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1
Bangalore
Bangalore District
Karnataka
India - 560102
Landmarks:Beside Biryani Zone

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
49%
Complaints
261
Pending
3
Resolved
125
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NestAway Technologies Complaints & Reviews

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Nestaway Technologies — irrelevant charges applied and amount deducted from my security

 Ponia on Jun 18, 2018
Hi All,
I just moved Out From House No. (House Id N2273) and I found Nestaway applied irrelevant charges and amount deducted from my Security refund
Charges Applied to me Amount Explanation

Maintenance Move out Charges
TV not working 4000 As per Service Request SR No. SC_00261365TV was repaired just in working condition but there is no dish connection and it like Dabba since I moved in so why you have charged this to me(Please refund my money)

Inverter Not working 5000 This I have in written when we moved in back up was not provided to us in...
Complaint comments  Read comments Complaint category Real Estate

Nestaway Technologies — fake promises for ac repairing sc_00436629 [Resolved]

 Vivekgyl on Jun 17, 2018
Hi,

I'm writing this letter seeking a positive response from your side.

I moved in to house in "vasundra enclave, mangal apartment" with house id : 12093. On my check in day "1st june 2018" ac was not cooling. When i asked to check in manager to resolve the issue he told me to raise a service request it will be done with in 2 working days. I have raised the request for the same and i have been following up on this by calling the customer care of nestaway regularly they always told it will be repair today but afterward no person visit to repair.
Also the property...
Complaint comments  Read comments Complaint category Real Estate

Nestaway Technologies — mental harassment by nestaway - not giving refund or not allowing to move in any house

 ecosmos on Jun 16, 2018
Invoice id: xcn8fvwyuotkbog
Paid on 10 may 2018 ₹19, 000.00

I have paid ₹19, 000.00 to rent a room in house from nestaway but the house got de listed from their site, after making registered agreement as they had acquired (Illegally) the house against the society rule of no bachelors. Then their area manager called me and told me not to come to room as society is not allowing. When contacted customer care, they told me i'll get full refund or free internal transfer to new room & recommended me to take internal transfer, so i had raised the request to get me internal transfer...
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — fraud activities (refund related)

 Prashant@# on Jun 14, 2018
I am really upset on why i used nestaway services. These people are fraud. I moved out from one of the flat on 2nd june and they said they will return my deposit money in 7-10 working days. After few days they updated on the app that they have transferred the money back my icici account and when i checked my bank account the amount was not there. To investigate the issue further i called the nestaway customer care and they provided me the transaction reference number kkbk[protected] when i checked the same on the app i found that they have transferred the money to a 11 digit account number rather...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Nestaway Technologies — electricity bill issue

 BalajiK1983 on Jun 8, 2018
My name is balaji kanakasabapathy. I have been staying in a nestaway property (Id: 7248, first floor) for almost a year and a half. During this time, the meters were not properly connected with all the rooms in my flat.in theory we all had individual submeters connected to our individual rooms and a common meter for the floor. However the electricity bill was always calculated by dividing by the number of people in the floor rather than individual consumption. This is despite the fact that some rooms have ac and some (Including mine) did not. Despite this we adjusted among ourselves.
Complaint comments  Read comments [1]Complaint category Utility Services

Nestaway Technologies — refund issue -

 akashbhatt00789 on Jun 4, 2018
This is regarding my stay with nestaway, i stayed 3 months in nestaway property and paid rs. 26400 as deposit. At the time of move out, the executive during his inspection has confirmed that painting is not required as the stay with nestaway was short.
After we vacated the flat, they have added 13000 painting charges. Now i am keep on calling him and customer care, they are playing like passing the parcel. Is this kind of business are you doing?...
Complaint comments  Read comments Complaint category Unauthorized charges

Nestaway Technologies — unnecessary increase in cost and security amount

 Himanshu Vashisht on Jun 4, 2018
I have been living for 1 year at nestaway property. Initially i booked 2 beds instead of 1 room. The entire sales team and operations team and the land owner were aware of this.
After 11 months, i asked to merge the 2 accounts on the system. Nestaway adviced me to move out and book again. As i did that they ended up charging obscene amount out of no reason.
I don't understand when this was clearly mentioned in the ticket, spoken to the sales rep, why this was not followed. If the systems of an e comm company are not robust enough, why should a customer pay for it?...
Complaint comments  Read comments Complaint category Real Estate

Nestaway Technologies — fraud company

 Anuj Katheria on Jun 3, 2018
None of nestaway team member is resolving my issues. It's been one and half year almost.

I was residing in this house since 2012, later in 2015-16 my landlord handed over this building to nestaway i paid all the dues and the rents. Again in 2017 landlord sold the property to another landlord. After a year the new landlord handed over this property to nest away in may 2018. I have paid all my rent to my land lord during[protected].

Even after several reminder calls and mails none of nestaway staff is willing to clear my account, i had already paid every month rent to...
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — fraud promises - causing revenue loss

 noor@nazcorporate.in on May 28, 2018
Hi,

This is ca noor e mohammad shaik. I have opted for nestaway homes and before paying the advance and fee physically verified the property and i have no complaints about the physical appearance of property.

But the executive including tele and marketing informed me that there is no issues with the flat and if anything is there they will resolve that in 48hrs. Trusting their words and promises i have paid the advance and fee.

From the first day ifself the problem started. The guys who have to come and handover me the keys was late for 2 days.
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Nestaway Technologies — increased rent to 11000 from 9300 within 15 days of my move in

 yugantarthakkur on May 18, 2018
I joined nestaway as a tenant on 3-may-18 and on 18-may-18 i got a mail stating the rent is increased from rs. 9300 to 11000 rs. Within 15 days.

The agreement states that the rent for 11 months is 9300. Nowhere it is mentioned that the rent could be increased before 11 months.

1. Date of incidence -18-may-18
2. Date of lease start - 3 - may -18
3. Original rent - 9300 rs. Per month, changed rent from june - 11, 000 rs per month

I am not able to attach my pdf version of rental agreement here. But, the rental agreement also nowhere says about...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Nestaway Technologies — rent overdue emails, when the rent was already paid on time

 Sumana Bhattacharya on May 17, 2018
Very helplessly, i am writing this complaint here hoping to get some help since nestaway has been such a pain in my life for the last few months. None of the service requests raised was addressed on time, no action was taken. The customer service agents were rude and unprofessional to the core. They only called me to educate me how to draft a complaint and never even bothered to ask me what my real query was. I talked to someone named abhishek pattnaik who was working on my service request number 00394342 who talked to me as if i was asking for his money and not mine. Then another person who claimed...
Complaint comments  Read comments Complaint category Real Estate

Nestaway Technologies — unethical behaviour - false promises made to rent the property [Resolved]

 Saurabh1123 on May 10, 2018
I reside at a nestaway flat, ajanara daffodil, sector 137 noida; i have taken a 2 bhk fully furnished apartment - tv and washing machine was missing and was promised by the agent that it would be provided as soon as you move in. Now it's around 3 weeks and nothing to avail. The area manager and movein incharge are not responding on this. They have one fixed response to all my queries — the owner is not responding.

How can these agents commits on owners behalf just to rent out the property? Not only the appliances are missing, they even lied on the hidden charges which i have to...
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — pan card details have not been provided by nestaway even if I am paying more than 1lakh rent per annum [Resolved]

 Nahid Fatima Akram on May 8, 2018
NestAway Technologies has not been providing me with the pan card details of the owner, I am paying 9, 630 Rs rent per month. So According to govt law it is mandatory to provide PAN card details of the house owner if the tenant is paying more than one lakh per year. Even after following up several times there has been no answer by the company.

Desirable solution for the above problem is paying my tax! or giving me the Pan card details of the owner....
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — no service [Resolved]

 Parthbatt on May 5, 2018
I took a room on rent through nestaway and ac was included in my room. My ac was not working when i moved in and i was assured that it will be repaired in 2-3 days. I have been regularly following up with nestaway but it has not been repaired or replaced by nestaway even after continuous follow for more that 15 days. Neither move in manager not area manager is picking the call. And a time period of 6 months is also locked in for my stay....
Complaint comments  Read comments Complaint category Home & Garden

Nestaway Technologies — regarding ac service charges [Resolved]

 Faiz2905 on May 2, 2018
I reside at a nestaway flat, victory crossroads, sector 143b noida; and i have been facing an issue regarding the ac service charges of 1200/- being added to my payment section of the app's my dashboard area. Prior to the visit of the worker i was told that it's a routine service visit for the ac and it's free of cost, but now the charges are being added up.. Please resolve this issue...
Complaint comments  Read comments Complaint category Appliances

Nestaway Technologies — the refund is not complete. [Resolved]

 Tejashree Potdar on Apr 27, 2018
I tejashree potdar, was living in my world a 306, since march till 13 april 2018, i had raised an internal transfer request to a home in ghorpadi in yellow blossom. When i booked as i got the roomates number i spoke to them and after speaking they told me that 2 girls are from banglore so theirs boy freinds come and stay in weekends. Also she was not okay that i had my own almirah and so i can not be fitted in the room i had booked and it can not be kept in hall. Hence i had to cancel the booking as am not okay that in girls pg boys stay.

My internal transfer was not cancelled and...
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — nest away rent receipt do not have tax details [Resolved]

 b.dinfeb on Apr 17, 2018
I took one house on rental basis from nestaway. When the rent was due they generated an online rent receipt for payment on my dashboard. On the receive of rent receipt i observed that no taxes are mentioned on the receipt. Then i asked nestaway for the clarification of tax applicability but nestaway has not responded. We made lots of telephonic calls and emails and they finally responded almost 30 days later to our query. They stated as per rule the rent services are barred for any tax. On the written confirmation we agreed to pay the dues. But they are now asking for the late payments charges to...
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — no response of my service request [Resolved]

 Harsh Jangra on Apr 15, 2018
I raised a service request regarding the need of car parking sticker and i called the customer care many times almost around 15-20 times that i am facing big problem, daily security guard fighting with me that you don't have sticker, we won't allow you to park car and customer care executive response we will get back to you asap but i hadn't received any call with respect to my issue. It's ridiculous.
Service request no - sc00312123
Escalate - 4 times
Date of request - 17 march 2018

Also, i provided the contact detail of society manager to talk to him for sticker.
Complaint comments  Read comments Complaint category House, Apartment Rental

Nestaway Technologies — nest away person rude behaviour [Resolved]

 Yaswitha on Apr 14, 2018
Nest away person mr. Karthik seems not to fully understand his duties. He is been very rude and i can say partially abandoned his duties, leaving me no other choice but to report straight away. He couldn’t talk to the tenant but take sides with nest away vendors making me pay an amount (Which i’m not sure as to why i had to pay) and the vendors ended up blackmailing me. I felt the whole issue left me wondering why i’m paying nestaway n still have to handle all the nuisance that some nestaway manager creates. Please respond to the issue and see it’s brought to issue. I wouldn’t want such...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Nestaway Technologies — refund - unreasonable charges deducted [Resolved]

 chandanpal290190 on Apr 12, 2018
I was a tenant with a nestaway house with contact no - +91 [protected].

I moved out on 12th march 2018. First an unnecessary amount of rs 950 was deducted against cup-board keys (Which was never provided to me while move-in).
After that only rs. 250 was refunded after complaint.

Rest 750 was reserved which again after another complain was explained that 750 was deducted because some items in flat were not in good condition.

The given reason is not acceptable to me because all the things mentioned were in as-is condition like when i moved-in. I have...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

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