NestAway Technologies Complaints & Reviews

I moved to India on March. I connected with Nestaway, Mumbai on March 28th and found an apartment thr same day in Jogeshwari. However the property manager forced me to take another one in Malad saying that the Jogeshwari apartment will get ready only on May. He promised that an internal transfer free of cost will be done for me. So I agreed to move there

On April 21st I got to know from the neighbors that the apartment is getting demolished. When asked Nestaway refused to take responsibility. I moved out and put in a request for a full refund. It's already been a week. Thei keep giving generic chatbot response that the money is with the "recovery team" and "will " "give an update soon" even with the details of the refund they are giving gross misinformation on the charges they deducted for "maintenance".

I've written several emails. No response. They keep asking me to "update" bank details whatever that means.

I need help getting my money back!!

I moved into Nestaway in March end 2022 into netaway property in 3BHK, which i have taken 1 room. Paid 36250 as security deposit and around 8000 as movein charges and 14000 rs as rent per month. WHn i moved in many of the things in flat was broken inclusing sofa, balcony door lock, pipes were not proper as some where slow, cleaning was not proper and i had to raise even complaint here.

Now April 19th was my last date and i...

We are been charged extra for damages which are not even damaged . We did not get the actual deposit where they took all the deposit money.

Nest away fraud company taken my deposit and verification charges 5000 not giving back

I Moved to an apartment through Nestaway in Jan 2022, But since Work from home started I came back to my hometown and left my luggage in the apartment, in December 2022 we received a message from nestaway stating that the owner is cancelling their partnership with Nestaway so we have to move out, They informed us that since owner is cancelling his aggreement no charges will be applied to us & rent deposit i.e. 19, 800 will be refunded. But I haven't received any rent Deposit Refund only received 5, 500 something and remaining amount was not refunded yet.The agent which helped with the moving in is not picking my calls or texts.

Nestaway is fraud. Our rented flat deposit is with Nestaway and inspite of giving us our deposit back, thay have charged us extra amount as useless maintenance charges which doesn’t even require repair.

When we moved in they, the house was jot cleaned/ painted/ We did the cleaning services from our side and yet they are charging 2500 as cleaning and 15000 as painitng charges which are not justifiable

I (Mohan Sunil Lokhande) rented a property from Nestway in May'22 and was supposed to stay there till Apr'23 (attaching the rent agreement). I wanted to move out from Nestway but stay in the same property directly with Owner. My move out was scheduled for 31st Dec'22, I joined with Owner from 1st Jan'23 I have paid rent and deposit, new agreement is also made with Owner. Nestaway has clauses regarding early move-out and painting charges. I haven't moved out early, in fact Nestaway informed me to move out by 20th Dec 22, so early move-out charges are not applicable. Regarding painting charges I am staying same house, there is not even single penny spent by Nestaway on the house painting or maintenance, so they can't charge me for this. I have paid Dec'22 full rent to Nestaway and one deposit is with Nestaway. Nestaway need to return the deposit as there are no early move out charge or painting charge.

Rent for the above property has not been settled by the Company as on date. The Relationship Manager gives vague reply whenever I call her.
I also do not hold security Deposit for the Property let out.

I moved into the property on 1st dec the rent and maintenance have been increased within my 3months of stay. The increase in rent was notified on 20th feb and asked us to reply and move out with 1st mar. Now as I have scheduled my move out the team mentioned that 45 days notice period will be charged if I don't serve the notice period am not moving out on my own wish am moving out because of the bad service provided by nestaway and when in the mail nestaway gave us only 10 days to move out then why should I serve notice period or pay charges. Is the rules only imply to us no rules for the company exploiting and harassing the tenants

I had paid 40k as security deposit while moving in to Nestaway property. While moving out I was paid only a mere 9k as refund. No response from Nestaway inspite of repeated follow ups.

The deposit amount is 31250. I vacated the flat on 4th Feb, 2023. It's been a month now still they are not returning my deposit saying that they will return only after the owner returns it to them where as the owner has made it very clear that he is not gonna refund a penny. I did not pay the money to owner I paid it to Nestwawy so whatever issues going on between them is not my concern. why am I being suffered because of this. Talking to customer care is like talking to a robot. They keep on repeating the same thing "We're are sorry for the inconvenience please be patient".

Nestaway is charging maintenance charges for the amenities not available, deducting amount from the deposit amount by creating fake report
Deducting 1500 + 300 for balcony sliding window, which is not available in the flat

Regards
S.Manigandan
[protected]

I was a tenant of Nestaway. After I left their flat, they are not returning my security deposit amount of Rs 12681

Its been 2.5 years still same problem

I vacated the flat on[protected]. They were supposed to return the security deposit to me within a week of vacating.(screen shot of there policy attached)

They also made false status on their portal that the security deposit was with the owner....

Property name D 402 Gk jewel city. Location: Bengaluru. I moved i to the house on Jan 2022 amd moved out of the house on 29th of Jan 2023. When I moved into the house on Jan 2022 I had so many problems with the house ( sofa was not at all in a useable condition, shoe rack was with two broken leg and was suspended by gym free weights, bed was broken in one corner and so many other problems). After continuously following up with the person...

I have been told that the first month rent will be included in the deposit and when I opened the application it's showing that I need to pay 43650/- including the rent for the month of February. Now your agent is not picking up the call and your customer support team doesn't helped us. I already paid the token amount and when I asked to refund the token money they are refusing to pay the amount. Such a bad experience with newstaway.

I moved out of the nestaway property on 05th Aug 2020.
Till date, i haven't received my security deposit. I have called the customer care more than 30 times and raised multiple tickets but still there is no response.

Every six months some one from nestaway calls me and says that the security deposit is with the owner and they will refund my security deposit only after owner pays back to nestaway. I paid to nestaway, I still don't get why nestaway is dragging owner in between this when I had an agreement with nestaway, not the owner.

Please do help me in returning my security deposit.

It's been more than 2 years and 6 months and still I have not received my security deposit.

Hi

My name is Naufal, I have searching a room for a week and I am one of the old customer before covid. And recently I came to Chennai I’ve been visiting NestAway rooms because I like the rooms cheaper and affordable one and they treat well and good. But now it’s totally different I called the area manager[protected] he said all the rooms were full, but I can see the rooms in NestAway application on past 3 days but still he saying that room is full, and he said 1 person visited the house Shridaran nest and Gokul nest flat no 3H he will confirm the house by today evening 7 o’clock and probed that is there any rooms available for Rs:[protected]. He said no and there is rooms available for Rs:8000. So I don’t need that kind of rooms and bed. I didn’t expected from NestAway such a things, it’s really a disappointment for me.

Want to raise complaint on 2 topics as below:

Move out intimation policy : There’s a policy for tenants that the move out intimation should be given 45 days in advance. I have few reservations on this:
If there’s already an agreement signed of the end date/moving out date, then should we really have this clause, process if at all the tenant is continuing the stay till agreement ends.
Having such intimation...

I am a tenant in the gated community so I made a Moveout on December due to some personal issues. I need to cancel my move out so I called to customer care regarding the cancellation of moveout, They told me that if the another tenant has booked a property then I need two move from the property. So after two days I waited and again i gave a call the customer care service. They told me that the dashboard will be updated.Another tenant has...

I have checked out from a nest away property in HSR tranquil layout on aug-2020. They are yet to return my deposit amount of forty thousand. It is more than 2 years and not a single rupee is returned.

For my every remainder, I was told that the owner is not returning money to them and hence I should wait. I have lost hope of getting back my money. Please stay away from these company and keep your hard-earned money safe.