Colive Complaints & Reviews

I had moved in Colive Brisbane with my roommate back in November, 2019 and left Colive in July, 2020. We had checked out of Colive after talking with the property manager about the security deposit regarding which the manager said that we had to put in the check out notice one month prior or a month rent will be deducted and there was a separation charge extra which was reflected back on the app and It will be credited a month after checking...

I was staying in colive till 31st july 2020. In the month I should get my refund but I haven't received it yet

I’m a first time customer of colive, I did my booking via sales person and he didn’t told me about the charges which were extra from the rent like electricity rent is separate and also I was unaware of the fact that 7 days rent is deducted from the security deposit. After I paid all the money using the links he provided me and got to know of the app that’s where I got to know about all this. This is pure cheating and breach of trust . This is how they treat there customers and hardly pay any heed to the concern. Very disappointing . I hope I get a positive response after I complain here . Thank you

First thing colive exited by leaving without my confirmation and now they are not refunding my security deposit amount. Nobody there to help as they only ask to raise service request through app and no resolution on it.

I have given INR12000/- as security deposit to Colive Garnet. I left place after finishing my lock in period and in my settlement the have substracted 2 amounts which are Electricity charges for 2 months INR 5000/- and INR 3000/- as separation charges which was not mentioned anywhere or never told to me. And whatever amount was left they invested it into something called "double your deposit " fraudulent scheme created by Colive only and they are saying your money will remain with us if you want that we have to wait for more 30days.
Also they didn't take my consent for the same and wallet which they are using is also not affiliated with an banking organization.
this is a security deposit scam runned by Colive under the banner of PG.

I checked out from Colive Glory Bangalore rented house on 30th June. I am still waiting for my Deposit settlement. They have incorrectly billed me for Room damages. While the property caretaker has confirmed that room damages was nill. Please see attached screenshot.

Hi Team,

I am not staying at the Colive property from 25 March 2020 due to this pandemic situation. I paid the rent for the the months from April till August 2020 on time. I have vacated the room on 1st September 2020 with giving prior notice 1 month back. From past 2 months I did not receive any communication regarding the security deposit refund and today after tweeting and raising complaints I got an incorrect settlement details.

Kindly look into this fraud company and please help me in getting my security deposit amount back in this tough situation.

Hi Team,

I am not staying at the Colive property from 25 March 2020 due to this pandemic situation. I paid the rent for the the months from April till August 2020 on time. I have vacated the room on 1st September 2020 with giving prior notice 1 month back. From past 2 months I did not receive any communication regarding the security deposit refund and today after tweeting and raising complaints I got an incorrect settlement details.

Kindly look into this fraud company and please help me in getting my security deposit amount back in this tough situation.

Thanks & Regards,
Rishika Sanyal
[protected]

Me and my friends had booked a stay in akshaya metropolis Chennai . We had paid an advance of 36000. They cancelled our booking as they got out from that property.Its been 4 months since they cancelled our booking.Still we didn't get our money. When I call them they don't respond to me not even once.

I had been to Bangalore to write my exams for one month only and hence needed a place of accommodation for a month only. at the time of booking i was promised 19500 only as rent for one month nothing about security deposit or separation or other charges was mentioned. once i paid one month rent they simply said it is security deposit and now u have to pay 19500 extra for booking and this security deposit will later be refunded. after promising me 19500 only they charged me with other extra maintenance and extra charges, so i ended up paying more than the double of what the deal was made for, i paid 40699.

I had my engineering exams so i could not waste anymore time hence i stayed one month of September and raised notice period request and vacated their premises with all the proper procedure after a month exactly on 30th September.
more than a is month over i have vacated and they have not refunded my security deposit yet which they had promised to return within 15 days of vacating i.e. by 15th October.
I have tried to reach many number of times they bluntly disconnect the calls and they never attend the issue.
after agreeing at a deal of 19500 they have taken 40699 from me and now they are not refunding anything and i am just following up with nobody available from last 15 days.

and i have seen many google reviews and found out this company is running like a fraud company can't understand how they are managing to cheat so many customers without getting noticed or punished.

I have paid the deposit money (2months rent) before checking in colive which is ₹ 30000/-. I have been told that it will be refunded completely.in the worst case, a maximum of 3000 will be cut.
But after vacating the room, I have not been paid any money. They are not even responding for my emails calls and their ticket system

Hi,
I had applied for refund in August which was supposed to come by September 1st and it has still not be reported or responded.
Kindly help

My refund of Rs, 10, 020 was supposed to be processed to my bank account on 15th Oct. But, I have not received the money whatsoever. Beware they are delaying things saying we'll add it to your colive wallet in 3 days then you redeem it from there by the end of the month. These things are not written in the contract that I signed and this is just a strategy to fool people. People are fighting since so many months for their money. Check lets_colive on twitter in tweets and replies section to know more. Beware they do not provide existing/departed customers an option to speak on phone also. They just have option for new customers to speak on phone and as soon as they get to know it's an old customer, they disconnect the call.

Food was promised and also billed but not provided. Later the fee was adjusted when issue was raised.
2 months security deposit was demanded, therefore paid. I vacated the place on July 31st and they promised me to refund by 15th August. In few days October 15th would come by but the refund is not done deliberately. I was also told that COLIVE does not have the fund to refund and their staff are also unpaid due to the financial crisis.
The Colive space in Velachery is a haunted building, now renovated. There are many abnormal activities experienced in that building called Golden Square. I urge people not to fall in the trap and of Colive. Please do not go to Colive anywhere.

I fulfilled all prior conditions laid down by colive before vacating the room. Still they did not process my refund amount for about 2 months. After 2 months, they have deducted almost everything in the name of their dyd scheme, separation charges and unnecessary electricity and power backup bills.

My refund amount should have been rs. 22, 000 and all i am getting is rs. 1200. This is not fair.

First of all, i never consented to anything like dyd offer. What is this? When and how my consent was taken? Why is rs. 10, 000 deducted under this scheme without any prior information?

As searched on their website faqs, rm charges means charges applied on any damages. I have not broken anything or caused any harm to anything inside or outside the room. Still, rs. 7500 of rm charges are deducted from my deposit.

First the company delayed in providing the security amount refund which they claim to provide within a week or two after vacating the property. Then, stoop so low and deduct almost everything from the amount.

I noticed there are many more complaints like this for colive and company is not responding to any. Why is their management so unfair and ineffective in such matters?

I want to reclaim my rs. 10, 000 (Deducted under dyd) and 7500 (Deducted for rm charges).

I was in glasgow property bangalore. I gave my notice in july 2020 and paid the rent for july. After that i vacated on august 1st.

Now i got the email from colive about settlement and they deducted some outstanding rent amount 29.205. Even though i paid the rent.

Electricity charges deducted for last 2 months of amount 2548, even though no one is staying at apartment but electricity bill is so high.

They introduced new scheme of deposit retained under dyd offer, i don't know what is that. Without my consent how can they keep it.

How can we take a legal action against them.

I have left the colive alameda property as on 1st week of feb, 2020 and till the month of august (For last 7 months) i have paid all my dues as i had left one of my trolley bag in the colive property. As on 31st aug, i have collected my belongings via logistics personnel and asked the property manager to refund my deposit amount i. E. 6000/-. Still i have been told to pay the sept month's rent despite i have vacated the property before the start of the month.

I vaccated my premises on july 31st.in the rental agreement it clearly states, i ll receive my deposit by 15th of the next month.

It's been 45 days already and yet i have not received my refund back nor any response from colive team.

Colive is running a scam and looting money from innocent people like us. I want my sd back asap.

Hi, My name is Apurva Tiwari. I stayed at colive and vacated it on 31st June following all their rules and norms. But they held back Rs 6000 In the name of a new offer without any choice given to us. As mentioned in many other complaints, they have started looting people of their money by running new schemes which was never a part of contract. Colive should be shut permanently and strict actions should be taken against their CEO and management. It has been a nightmare associating with Colive Property.

Dear team,
I am writing in the context of security deposit refund. I, vaibhav agochiya was staying at colive signature towers. I vacated the property on 30th june 2020. I was committed to get the remaining balance reimbursed in 15 days from the dateof vacating. However, it has been more than 2 months and still i am yet to get the balance amount. I have contacted colive customer care many times and was told that i'll get the refund of rs.6000 in the next 7-8 days, but it seems they were simply beating around the bush. Therefore, i am immensely disappointed by your poor service. Please find below my details:
Vaibhav agochiya
Room number 224
Colive signature towers
Date of vacating: 30th june 2020
Registered mobile number: [protected]

Kindly look into this matter. Quick response will be highly appreciated.

Yours faithfully,
Vaibhav agochiya