Colive Complaints & Reviews

It was the worst experience for me to stay in colive, as there was no hygine and also false promises my the salesperson, also they were not answering my any queries earlier and were very rude, but at the time of rent, they were asking for rent every hour and were threatening me of throwing my luggage out. It was a mental torture for me and was a nightmare.

It's been 20 days, we have started living in colive, till now, there's no provision of wifi, drinking water, food, breakfast, geyser, furniture facility provided. The care taker knows nothing about any of our complaints and there's no property dealer to talk with. Everytime we ask, they say it's getting done, but nothing so far. I request u to look forward into the matter and then provide with the promised facilities.

Hello

I have booked for room 202 A (Attached screenshots for proof). Now your system is showing room no. 203. the sales guy told me that I can go there and take 202 A but the property manager denied to give me room and told me to shift in 203. I am not going to shift to any room other than what was promised to me how come they change my booking without even telling me?.
I am coming from a very far place, you are calling me and not providing the service. Everyone is saying they don't know a thing. So I have not checked in the room today, now the solution is either give me my actual booked room (202A) or give me the complete refund of 33K Rs.

As per agreement between me and colive, electricity bill is on actual. Colive is charging me more than 1000 rs for single room with one light and one fan. For oct month 1072 rs and for nov month 1222 rs. When i asked for proof of electricity consumption then they are not ready to share any information from past 45 days. Now i vacated the property, while doing the settlement they have deducted more amount and not ready to give any explanation. Even ceo (Suresh) is not replying over the emails.

When i rented a bed in colive alpha bellandur, i was told by colive's sales manager that my rent would be 7000/- inclusive of all, i rented the property from july, then i paid 7000, in aug i paid 7140/-, in sept i paid 7241/-, and now in oct they issued the receipt of 7888/-, this is serious cause of concern for me and not only me, it's happening with everyone staying in this property, every month the company is increasing rent as per their own wish.
Colive is fraud

Please help us...

Hi
I am living in Athina Vasudha - property of colive, Bangalore. We 2 girls are staying . We booked 305 bu because it was not painted Sales manager Vishnu told us to shift in 104 for a week till the required house gets painted.
Its been more than a month now we have not got any resolution for the same.
We have written mail to customer care also called 100 times. No response received yet. This is a fraud case. Now they are telling to pay 22000 instead of agreed price of 20000 if we want to shift to booked property.
They are not responding to mails, neither to calls. They just to complete month end target created pressure and booked the property, now not responding.
Also attaching scree shot of chat which were made for confirmation before payment of deposit and rent.

The deposit amount not refunded. No response from customer care. Please help me out i am calling from months. I gave the deposit in the month of march., after deposit given no contact from the colive side. And they say vague reasons. There employees to whom we were discussing resigned, now they saying we can't return as per company policy. It's not we cancelled., it's because no response from there side we had to. On the day of shifting also no key handover, no response. How can we go believing them.

I used colive services in bangalore this april. I paid the security and rent regularly and vacated the house on 31 may 2019.

I have contacted customer care 100 times and they are not responding. I need my refundable security back as promised by them. They asked for a 2 month refundable deposit and have not refunded. My refund is due since 3 months and no one is here to help. I have contacted my sales agent sumit and also made calls and wrote e-mails to the customer care.

Please help me out.

Contact - +91 [protected]

Colive has taken my money and on the day i was supposed to move in. They tell me that the room is not available as the tenant didn't leave so they can't do anything. Then they tell me they can give me another room in another place far away from my preferred location. Then finally when i refuse the alternative, they tell me that they will not refund my advance back. Colive is just in bangalore to make money. The management is absolutely poor...

Hi there,

I have vacated colive on 26th of may. I need to get my refund amount of 10k. They told it'll be paid on 15th of june and it's got over and i had many calls with support team and jun 30th got over now it's july 16... Still i didn't got my refund. I have all the invoices i paid to colive. Worst customer support from colive. I contacted the support team many times as they are telling the issue is in high priority we will respond... But nothing is happening. Don't know what the # they are playing like this with every customers... I would like to suggest plz say no to colive.

Hello,
I was staying in Colive property in Chennai for the past 6 months. I vacated last month. I was initially promised that deposit amount (which is 14000) would be refunded(after deducting unnecessary separation charges ie. 1000(mentioned in rental agreement)) . But now I received a mail stating refundable amount is zero. I don't have any pending amount to be paid. I have the bank statements with me, ready to provide if needed. In the agreements I signed, the separation charges was only 1000. They have made up something to hold the deposit amount.

I am attaching the mail screenshot .

There are thousands of bed bugs and so many problems relating to cleaning and maintenance.
All they know is to make fake promised.
One of the colive residents also had to go to doctor due to bed bugs but no action was taken by the colive management.
As soon as you pay the amount and shift...the care takers block the numbers and do not listen to anything.
Even if we raise genuine issue they start screaming.
Pathetic service and management.
Highly disappointed

I raised the query since last 20 days back but unfortunately I am not getting positive reply from your team. I had a conversation with anas, sholin and arjan on phone regarding my incorrect settlement amount. Each and every time I need to explain my query to different agent since your team doesn't support call transferring.I have send all my conversation I had with your team to [protected]@colive and to the individual email ids. I was said that in few days I get back Rs1900 in my account but nothing positive response from their team

First of all the entire team had no clue about our booking the day arrived to check in with our luggage the sales manager went missing her phone was switched off.. Second none of the other team member are aware that we have booked the room..
Second thing the previous tenant didn't vacated the room till that time..
We were shifted to another room for that day... Next day after asking and calling them 10 times they asked the caretaker to clean the room... Next day by 5pm we got our room.
After entering the room we realised that the room lock does not work also the bathroom lock had some issue...
Then they kept blaming the previous tenant for all that...
Today is my 4th day in colive and still nothing has been fixed... I live in a house where the main gate does not work...
And those people are not even picking up their damn phone...
The entire co live team sucks and their team has no coordination as well as they won't respond on time.. Only for money they will call you 10 times and now they are gone...#...

I ended up in booking a pre-booked property due to colive app and the sales manager keshav's mistake.
They promised me that they will refund the amount but now they are not responding my call and messages.
I even sent email keeping their ceo in loop still they are not providing the resolution.
They are cheating with the innocent customer.
The screenshots of the communication is attached for the reference.

My name is Poornima N. I wanted raise the voice against colive. I viewed the property in the month of nov but I was not convinced with pricing .since the sales team kept on calling me with the colourful offers. I agreed for zero deposit and 2020 scheme and checked in to the property. I work in night shift shift and I clearly informed the colive team regarding this .I had been contacting n number of people and send out multiple emails regarding this. I have so far not got the complete services which promised. The rent agreed including wifi, tv, hotwater, housekeeping and the 3times meal is 10000rs, out of which first 2months I did not have wifi, hot water and food facility. I have so far paid 17000rs since the day checked in and I have clearly mentioned that I dont want to pay the security deposit .Today I came across a very strange thing, non of the people from colive but the property owner walks up to my room, He talks to me very rudely and he cuts down the power supply and the water supply to my room and the housekeeping guy misbehaves with me and my guests. I AM ANSWERABLE TO COLIVE TO ANYBODY ELSE. I DEEPLY REGRET THE LOSS CAUSED TO ME AND LOOKING FOR THE HELP REGARDING THIS .

REGARDS,
POORNIMA N

I had stayed in a colive pg called sri ganesha pg, prshanth extension. As per the terms and conditions, i had given 1 month notice time. I vacated on 18th of november and yet they had taken full month rent which was not the agreed terms. Cheated me out of 3200 rs.

Attaching the recipiet of the full rent payed for the month of november. Vacated on 18th

Hi team,

I live in bangalore with colive properties. I pay ₹11000/- per month as a rent and i have asked them to send the details of the pan in order to submit tax returns. Since colive did not provide the details on time i have failed to submit the it returns for the entire amount. So i have sent an email to them stating that i will not pay the rent of the entire amount as it was your mistake.
I got a call today to pay the balance and they are threatening me that they will lock the property and they won’t allow me to stay there.

I have attached the screenshots of the conversation that i had with them.

Regards,
Praneeth