Comedk — Refund of extra payment of counselling fees

Yaseeniqbal310

Address:

Karnataka

While registering for comedk uget counselling on 14 september 2020 while making the payment transaction was failed so i again made the payment. Now the registration has been done but extra rs 5000 has been deducted from my bank account during this process so kindly help me with the refund. I tried contacting student help desk as mentioned on the official site but due to covid they have disabled the calling service so i mailed them multiple times but got no response.
No transaction id was displayed on the screen rather "cm90004-duplicate record" appeared on the screen.
Please help me with the refund process.
Application no - hcu060219

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Comedk customer support has been notified about the posted complaint.

Sep 15, 2020

Updated by Yaseeniqbal310 Why my complaint is marked aa resolved? I have just posted it and got no response please resolve my issue

Sep 15, 2020

Updated by Yaseeniqbal310 While registering for comedk uget counselling on 14 September 2020 while making the payment transaction was failed so i again made the payment . Now the registration has been done but extra Rs 5000 has been deducted from my bank account during this process so kindly help me with the refund. I tried contacting student help desk as mentioned on the official site but due to covid they have disabled the calling service so I mailed them multiple times but got no response.
No transaction ID was displayed on the screen rather " CM90004-Duplicate Record" appeared on the screen.
Please help me with the refund process.
Application no - HCU060219