Compare Dth / Vserve eCommerce Sales & Service — Installation issue | |||
Hi, i ordered dishtv hd+ dth connection on 6th May through compare dth. Done online payment. Agent (Babits) confirms me, that installation should be done between 10:00-12:00hrs. But no one came during that time. After calling comparedth agent, installation request initiated to dish tv. We received a call from dish tv & they told us, installation is not possible in our area (dhanakawadi, pune) as it's a cable operator area & they cancelled the installation request & told us to cancel the order from comparedth. We called up several times but didn't get proper response. I have complaint several timed But we never received any communication by mail or sms. Now their contact number is not reachable. Customer service is very poor. Nobody bothers if you wish to cancel the order. I am still waiting for the response. Invoice no: CDT[protected] Payment id :[protected] Regards, Amit Sharma Mobile: [protected] Mail id: [protected]@gmail.com Was this information helpful? | |||
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Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I have purchased Dish TV thru ref ID CDT[protected] from compare dth and they offered me the scheme of voucher including shoes and holiday coupon, they marked me a mail but voucher links are missing.
now am not able to take shoes as per sales offer and they phone is not contactable.
now am not able to take shoes as per sales offer and they phone is not contactable.
DishTV Customer Care's response, May 16, 2017
Dear gauravkhurana121
Hope you are doing good.
We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Hope you are doing good.
We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
DishTV Customer Care's response, May 23, 2017
Dear monty1987,
Hope you are doing good.
As per conversation with you on [protected], it has been informed to you that DishTV connection will not be installed due to Cable Violent Area. Hence, Connection cancelled and Refund processed by CompareDTH.
Regards,
Online Team
DishTV
Hope you are doing good.
As per conversation with you on [protected], it has been informed to you that DishTV connection will not be installed due to Cable Violent Area. Hence, Connection cancelled and Refund processed by CompareDTH.
Regards,
Online Team
DishTV
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+91 88 8254 4544 [Sales]
+91 11 4569 3517 [Complaints]
27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV