Compare Dth / Vserve eCommerce Sales & Service — Non-installation of dish tv connection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:comparedth.com

Had booked online dish tv connection and paid Rs. 1599 on 4th July. I got sms that dish tv technician from Dish care centre city Tech Services will visit between 8-9 pm on 04/07/2016. Nobody picks up phone at [protected] or[protected]. Online complaints on their website and email have been unanswered. Only once they picked up phone by mistake and said would call back in 5 minutes but no response as yet. Details of order are given below. Kindly help


Name: Narinder K Karir
Phone: [protected]
Email: narinder.[protected]@gmail.com
Address: A-173, Sector 31, Noida, Noida, UP, 201301


S.No Product Price Qty. Subtotal
1 dishtv hd recorder box 1599.00 1 1599.00


Vendor Details:
Name: Vserve Ecommerce Sales and Services Pvt. Ltd
Email: [protected]@comparedth.com, [protected]@comparedth.com
Address: 485/11, Ahinsa Compound, Dilshad Garden, Delhi -110095.
For Complain: https://www.comparedth.com/complain Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:36:28
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
56309929

Grand Total: Rs.1599.00
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Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Karir,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Karir,

As per our conversation on [protected], you confirmed that your connection has been installed and the issue is resolved.

For any further clarifications, please drop us an email on [protected]@dishtv.in.


Regards,

Online Team

DishTV
Array
After a lot of effort the DishTv was finally installed and have no complaint now.

Narinder Karir

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