[Resolved]  Compare Dth / Vserve eCommerce Sales & Service — Tata sky hd+ 1 year subscription, no updates and erratic staff behaviour

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:www.comparedth.com

I, shanky vij, inspector of central excise, customs and service tax, from delhi and currently posted in hyderabad. As i have shifted to hyderabad from delhi so i was looking for direct to home connection for so long.In view of the searching i came across the website cold comparedth.Com located in delhi because it seemed as a genuine website. I ordered tata sky hd plus with one year subscription plan and paid then 4990 rupees. I was very sceptical in booking through the website but they called me and convinced me to book it. They call centre seems huge as whenever i try to call them a new person pick up the phone. Now after booking when i try to call them they disconnect the phone on the face without even listening to my problems. They promised me that the installation will be done on the same day but it has been more than 24 hours that i have not received any communication from them. I have called them many times like hundreds of time but they seem very unattentive and even insult me by abusing me and using abusive words. The same was not the case prior to booking as they were very calm and convincing.
After suffering so much i try to search the internet about any other complaints against the website and found many people have suffered and have lost their money buy booking through the said website. I am hereby attaching the proofs of my purchase and the invoice i got from them.

Hi, shanky vij,

Thanks for placing your order on comparedth.Com your product will be installed in 4 to 24 hrs.In case of any complain please click onhttps://www.comparedth.com/complain

Customer details
Name: shanky vij
Phone: [protected]
Email: [protected]@gmail.Com
Address: flat no. 619, sai raghvendra magnificent habitat, nallagandla, hyderabad, hyderabad, 500019

S. No product price qty. Subtotal
1 tata sky hd 1 year subscription 4990.00 1 4990.00

Vendor details:
Name: vserve ecommerce sales and services pvt. Ltd
Email: [protected]@comparedth.Com, [protected]@comparedth.Com
Address: 485/11, ahinsa compound, dilshad garden, delhi -110095.
For complain: https://www.comparedth.com/complain
Order details:
Order id: cdt[protected]
Order date/time:[protected]:29:33
Order status: pending
Payment status: paid
Txn. Id:
[protected]
Payment id:
57886931
Grand total: rs.4990.00
Thank you for using comparedth
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Aug 17, 2016
Complaint marked as Resolved 
After various calls and emails, finally got my dth installed.
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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    Compare DTH / Vserve Ecommerce Sales & Service Phone
    +91 88 8254 4544 [Sales]
    +91 11 4569 3517 [Complaints]
    Compare DTH / Vserve Ecommerce Sales & Service Address
    27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
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