[Resolved] Comparedth.com — Regarding shoes

 
5 Reviews
Ghaziabad, Ghaziabad District, Uttar Pradesh, India
 dkumar.rajasthan
Sir,
I had taken dishtv connection, i was sent coupon for shoes and asked to pay rs199/-, it was a free offer from company comparedth.com, they had sent the shoes by courier with wrong address, the shoes has been returned to company as informed by ondot courier company, the docket number is[protected] on dot courier company, i have called everyone from jaipur office to the kirtinagar (Mobile no. [protected] & [protected]) hub and the pick up hub (Mobile no. [protected]) also
According to the comparedth they have not received back the courier and according to the ondot courier company the shoes has been returned to place of booking
I have made more than 150 complaint online on comparedth.com but till yet i have not received even a single call
Recently i came accross a comment and in that it was mentioned there are many cases like me who have not received the shoes but they have not taken effort to make a complaint
Please into the matter
Complaint marked as Resolved Feb 15, 2017
sir, today i had received the followup call from the call, my issue was resolved and i have received my pair of shoes, thanks to consumer complaint for raising the issue and bringing a step closer to company. my issue has been resolved i have received shoes but dont know the exact date so would like to close this issue and mark it as resolved thanks regards devendra

Complaint Status


[Jul 20, 2016] Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Dear dkumar.rajasthan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
sir
with due respect
the details are as follows
Order Details:
Order ID: CDT-SHOE-[protected]
Order Date/Time:[protected]:25:32
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
54437497
other details has been emailed by forwarding all the previous communication associated
thanks
regards
dk
Dear dkumar.rajasthan,

Kindly provide your VC number and registered mobile number at [email protected] as we won't be able to help you without these details.

Regards,
Online Team
DishTV
Dear dkumar.rajasthan,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    9%
    Complaints
    588
    Pending
    0
    Resolved
    52
    phone
    +91 88 8254 4544 [Sales]
    +91 11 4569 3517 [Complaints]
    location
    27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
    Comparedth.com - Regarding shoes