[Resolved]  BookMyShow — Not giving response to my continuous issues

Address:Ghaziabad, Uttar Pradesh, 201014
Website:in.bookmyshow.com

I am facing two different issues with bookmyshow. One is that they had given me a coupon that can give me a discount if i book movie tickets but that coupon did not work so i filed a complaint against it to which they did not respond. The other one is that i had booked movie tickets through bookmyshow and i was given the option of paying through a particular payment mode i'll get a cashback of a fixed amount and when i did not received that cashback amount i again filed a complaint to again which they did not respond.
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Jun 12, 2017
Complaint marked as Resolved 
Verified Support
May 12, 2017
BookMyShow Customer Care's response
Hi Karan,

We are sorry for the trouble caused and will certainly try our best to get both the issues resolved! Please send us your contact details used to make the booking to [protected]@bookmyshow.com or connect with us on[protected],[protected] or LIVE chats.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Complaint comments 

Comments

I have prebooked tickets for the movie n ticket was not confirmed.They gave message that they will refund in 10 days. But not refunded still. Completely dissatisfied with BMS.
BookMyShow Customer Care's response, May 12, 2017
Verified Support
Hi Lokesh,

Please send us your contact details used to make the booking to helpdesk@bookmyshow.com or connect with us on 022 6144 5050, 022 3989 5050 or LIVE chats. We will get this checked!

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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