[Resolved] Book My Show — Online show tickets | |||||
I have book my 3 tickets for bhahubali 2 in ravindra cinemas for 9.45 show on 7 may, when we are booking it shows the same time and date after payment show date and time are changed. I really suffer with my family... At the same time lose of nearly 600 rupees... After i went to theater theatre staff was noticed that my tickets are not valid... And i was soo disappointed along with my family... So please solve my problem and help to refund my amount in my account. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Verified Support May 12, 2017 BookMyShow Customer Care's response Hi Venkatesh, Our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details. Since the 'Order Summary; which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment for the transaction. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |||||
 3 Comments | |||||
Comments
I Booked 3 movie tickets for Baahubali 2 first day 3'o clock show.. I didn't receive any confirmation message and Ticket.. But the amount of Rs. 316 has been deducted.. Pls Refund the money..
BookMyShow Customer Care's response, May 12, 2017
Verified Support
We are sorry for the trouble caused and will certainly try our best to get this resolved! Please send us your contact details used to make the booking to helpdesk@bookmyshow.com or connect with us on 022 6144 5050, 022 3989 5050 or LIVE chats.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Your website showing wrong theater, I booked 7 tickets in coimbatore city but tickets booked for other states theater so please refund my amount
BookMyShow Customer Care's response, May 12, 2017
Verified Support
Hi there,
Our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details. Since the 'Order Summary; which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment for the transaction.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details. Since the 'Order Summary; which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment for the transaction.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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We would require some more details to resolve you query. Please send us your contact details used to make the booking to helpdesk@bookmyshow.com or connect with us on 022 6144 5050, 022 3989 5050 or LIVE chats.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative