[Resolved] Zoom Car — fraud cleaning charges of rupees 1000 applied | |||
I booked zoomcar id - jps64hgld from 12pm on 12th aug 2018 to 2.30am 13th aug. When we went to return the car no zoomcar person was there. The car was delivered in exactly same and good clean condition at 9pm. After we left i got 1000 rupees cleaning bill which is total fake and fraud as the car was provided in clean good condition. Upon calling zoomcar customer care they provided no help and asked to pay such charges. I am a regular zoomcar customer and this kind of fraud charges are intolerable. Kindly remove these charges as this is simply black money collected by the zoomcar person Was this information helpful? | |||
Sep 22, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 17, 2018 Zoomcar Customer Care's response Hello Goural, Greetings! We are sorry if there is any discrepancy in the charges. We see that the vehicle was dropped unclean, hence the charges are levied as per the policy for the same. Regard Wasim Zoomcar | |||
2 Comments | |||
Comments
Attention.. attention.. attention. want to pedal station near teerth technospace it park, baner.
We need it . please attention.
We need it . please attention.
Zoomcar Customer Care's response, Aug 18, 2018
Verified Support
Hello Pragati,
Greetings!
Please send an email through our contact us page for our team to have a check and do the needful.
Regards,
Rohit
Greetings!
Please send an email through our contact us page for our team to have a check and do the needful.
Regards,
Rohit
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regard
Wasim
Zoomcar