[Resolved] Country Holidays Inn & Suites — country holidays inn & suites - chis - fraud company | |||
Hi, I have filled one coupon at dlf mall noida, few months back where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw. In last weeks i was receiving calls from a girl she was telling her name pooja informing that i won the lucky draw for free vacation along with pvr voucher. I was not willing to go as i don’t trust in these offers, so i denied. But she kept on convincing me that i just have to visit the garden galleria mall with my wife for collecting the freebies. I finally said okay, i will come. They sent me a text message from pooja – (Welcome country holidays inn & suites india pvt. Ltd. "congrats! Mr. And mrs. Today both are invited to collect your gift vouchers your 1st voucher is 1 couple movie tickets 2nd voucher 2night & 3day holiday voucher collect your voucher at for all details.. Plz take a 45 minutes Venue address: unit no.7lower ground floor garden galleria mall sec 18 noida near gip mall. Your Entry code :chis0023. Entry time :12pm Thanks & regards :- pooja k" Yesterday october 21st when i visited given venue then prince, feroz and 2 other person tried to convenience me to bu a holiday package by doing lots of false commitment like: We have 5000+ hotels in india We have hotels in around 30 other countries You will not get any issue while booking restaurants at any time including 25 dec to 5 jan if you informed us in advance. We have at-least 7-8 options in each cities. Each option is a 4-5 start properties You will save at-least 50-70% on each stay. Etc... But when i come back and search about your companies review i found lots of complaint about your company, peoples are saying that most of the time all good options are showing sold out even if we are trying to book in advance. On your website: Only 67 hotels at 35 locations are listed under chis-associated category Only 50 hotels in 12 countries are listed on chis-internal-exchange page (Excluding domestic hotels) Only 117 all hotels are available on both pages You are providing only room only package i have to pay extra for breakfast and dinner but when i am booking directly with b/d i am getting better options. I paid 1, 40, 000 for 10 weeks holiday so it cost 22, 500 per week (14, 000 + 8500 ams) for room only package but for the listed hotels i can get same 6 night package with b/d around 30-32 k and i have no limitation for listing hotels. It was not conveyed that i have to pay annual maintenance from 1st year as well. On above complaint i received below reply from country holiday inn (Chis) that "we regret to inform you that the cancellation cannot be processed against the specified reason, the membership is non-refundable as per agreement which is mutually signed as there is no valid justification in the reason being provided." According to country holiday inn (Chis), this is marketing strategy to do false commitment to sell the membership and it is not a valid reason to cancel membership. As per indian laws, including indian contract act, 1872. This is a void agreement which can’t be enforceable as it is one sided agreement which doesn’t gives me any right to cancel. I have requested very next day after buying this membership to cancel this request but still they are not ready to refund my amount. Invoice no: chis-nd782949 Reg no: chisnd774048 Date:[protected] Amount: 140000 Thanks Was this information helpful? | |||
Oct 27, 2018 Complaint marked as Resolved Today I received a call from Mr Rahul Arora (Sr Customer Relationship Manager) and he promised me to refund my complete amount 1, 40, 000, So based on his promise I am marking this complaint as resolved. | |||
8 Comments | |||
Comments
Here we would like to say that as per your discussion with one of our concerned person in the organisation you are all welcome to meet and resolve your any query with him accordingly as we are all ready to provide you with 100% of services and amenities under your CHIS membership.
Reply
Chis is now.. approved org. Check reply below of my gerivence ..connect to join unity on nine zero four one eight eight eight three three eight., We regret your inconvenience and disappointment that you experienced with M/s Country Holiday Inn and Suite. However, this is to bring to your notice that M/s Country Holiday Inn and Suite is not an approved organisation by the Ministry of Tourism, Govt. of India. It is therefore not governed by the terms and conditions of the Ministry of Tourism, Govt. of India. Hence you are requested to proceed to appropriate forum for redressal of the grievance. Regards,
Connect on nine zero four one eight eight eight three three eight to join chis victim on whatsapp for fight
Here we thanks you for resolving the query regarding your CHIS membership with us.
Connect us 9, 0, 4, 1, 8, 8, 8, 3, 3, 8 victim of Chis urgent
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Dr Archit Bansal's reply, Jan 4, 2019
I am also victim of this fraud company.I also going to file FIR against Country Holidays Inn & Suites soon.. Inspite of so many emails they are continuing denying the refund and no one is taking responsibility to talk on phone.
My CHIS membership ID is- CHISDL776052.
Name- Dr Archit Bansal
M- 7, 8, 2, 7, 2, 5, 5, 3, 2, 1
My CHIS membership ID is- CHISDL776052.
Name- Dr Archit Bansal
M- 7, 8, 2, 7, 2, 5, 5, 3, 2, 1
Please add me also
As mentioned in their refund policy.
We are not satisfied with their services after taking first holiday.
We also email chis customer care to cancel Membership with in 7 days of taking our first holiday.
We mentioned all the points of dissatisfaction of services.
They told me we demand for doodh (milk).
I have not demand the same.
They making fun of my family.
It's not acceptable at all.
I ready to make more loss to me. So that they can't repeat the same with innocent people of my lovely country.
Name Varun Kumar
Mobile 76 960060, 59
CHIS ID CHISRG776221
As mentioned in their refund policy.
We are not satisfied with their services after taking first holiday.
We also email chis customer care to cancel Membership with in 7 days of taking our first holiday.
We mentioned all the points of dissatisfaction of services.
They told me we demand for doodh (milk).
I have not demand the same.
They making fun of my family.
It's not acceptable at all.
I ready to make more loss to me. So that they can't repeat the same with innocent people of my lovely country.
Name Varun Kumar
Mobile 76 960060, 59
CHIS ID CHISRG776221
Really shame and very bad experience. I will never recommend anyone for Country Inn if their services are so worst.
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