[Resolved]  Ecom Express — designer maroon color chanderi cotton saree

Dear sir,
I am rashmi sharma and i bought designer maroon color chanderi cotton saree but i am not satisfied with the product's fabric quality and colour... The company showed redish colour in the picture but i got pink colour and the fabric was not of good quality as per the given rate.. My order no. Is vd[protected].. I want to return this product and i request you to refund my rs.699..
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Apr 12, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
Ecom Express Customer Care's response
Dear Rashmi Sharma,

Greetings from ECOM Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Complaint comments 

Comments

My order from club factory with tracking number is [protected] has reached Hyderabad on the 3rd March and the status shows as "pick up rescheduled" for the past 5 days. Could you please expedite this as I need these urgently. moreover, you did the same way your courier and goods company reputation will collapse and I can also tell some others.
Ecom Express Customer Care's response, Mar 13, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number XXXXXX, as per our records the said shipment has been delivered on 8501822076 at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Y1 mobile is not work properly and very vaste of this product first ban this bobile and mobile the company no battery pickup of this mobile display dimm...and more complents of this mobile.
Surerao's reply, Mar 7, 2019
mobile display is dimm and sum times automaticle swich off this mobile. vaste of this product and return the product and refund the amount
Ecom Express Customer Care's response, Mar 13, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team ECOM Express
Dear Sir/Madam
With Due respect, I wish to say that my pickup was taken by ecom on 22 Feb 2019 and its 9 march today yet the shipment is not delivered.
Ecom Express Customer Care's response, Mar 14, 2019
Verified Support
Dear Sir/Mam,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Ecom Express — shipment not delivered to customer and tracking was falsely updated as delivered. I need that product immediately. Help me to receive my product.
Ecom Express Customer Care's response, Mar 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Company should out of my job without informing and without written notice so help and why out of me my job surinder pal O67788 phagwara Punjab

Ecom Express Customer Care's response, Mar 14, 2019
Verified Support
Dear Surinder,

Greetings from ECOM Express

Thank you for writing to us. We shall forward your complaint to HR team and they will get this resolved.

Regards,
Team ECOM Express

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