Swiggy — refund of order cancelled by swiggy

Sahaj Sharma

Address:

House No 16, Type IV New Sachivaley Colony Near Doon University Dehradun, Dehradun, Uttarakhand, 248001

We have initiated refund of rs 42.0 to your account after deducting cancellation fees of rs 42.0 and the same should reflect within 2-4 business days.
We have not cancelled order no. #[protected]. My location is shown rightly. Your company has cancelled the order than why to deduct cancellation charges. We are still ready to receive the order, so either refund full amount or deliver this order

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Comments

Nomnom

from Bengaluru, Karnataka

Had placed an order for a fish dish from oh Calcutta twice but got mutton dishes both the times. First time I thought it was An oversight and didn't bother. But second time too? guess that's being incompetent. I dont blame swiggy, they just bring wats packed. But the restaurant needs to know abt the food ordered. They can't mess it up Every time!

Swiggy Customer Care's response, Apr 6, 2019

Verified Support

Hey there, we're truly sorry for the experience. We understand how disappointing this can be. We request you to share the relevant order details at swiggysocial@swiggy.in. Your opinion matters to us and we want to make it up to you.