[Resolved]  Razorpay — testing testing

I haven't received my refund amount, i made a purchase for flight tickets and cancelled them on april 15th, 2019. Please help me get my refund as the merchant is not responding and it has been more than a month since i requested for the cancellation.

Please do the needful and help me as my hard earned money is stuck between razorpay and the merchant.
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May 27, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
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Hello sir Maine oyy fashion se shoes order kiye the lekin vo abhi tak nahi aaye hai aur na mujhe mera order number mila hai jisse mai kuchh pata laga saku maine 12 may ko 9:47 am per razorpay se rupaye pay kiye the ye mera transaction id hai HDFF6593E5CE5724F5AAD0DA40369FF46BE please sir refund my payment
Razorpay Customer Care's response, May 28, 2019
Verified Support
Hello Shivam,

Please write to us with the transaction details at: https://razorpay.com/support/#request and our team will assist you at the earliest.

Regards,
Team Razorpay
I booked one kurta on 12/05/2019 which payment was debited from my bank and credited to [protected]@hdfc upi/[protected] but refund is not received till date.

Normally ticket refund for failed transaction is received automatically but this time i have not received despite complaining multiple time.

B.Jyothi
Razorpay Customer Care's response, Jun 3, 2019
Verified Support
Hello Jyothi,

Please write to us with the transaction details here: https://razorpay.com/support/#request and our team will get back to you on the same at the earliest.

Thanks & Regards,
Team Razorpay

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