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[Resolved]  DishTV — about validity of recharge

Address:Ahmednagar, Maharashtra

Sir i recharged my account on 02/10/2019 with 221 rupees and my account shows switch off date 24/10/2019. My acount monthly pack shows me 221 rupees per month then i recharged with 221 rupees.
My dish vc number is [protected] and mobile number is [protected] which is linked with dish.
So please check the account details which gives only 22 days.
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Nov 4, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
DishTV Customer Care's response Dear Customer ( [protected]@gmail.com ),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Oct 04, 2019
DishTV Customer Care's response Dear Customer ( [protected]@gmail.com ),

As per our telephonic conversation with you on [protected], all the relevant information regarding billing and processing fee has been shared with you. Moreover, your Switch off date of connection has been shifted to 27 Oct 2019.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

402error and I want replacement box
Reply
DishTV Customer Care's response, Oct 9, 2019
Verified Support
Dear Ali,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 17, 2019
Verified Support
Dear Ali,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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