[Resolved]  DishTV — change in channels without our knowledge from 8/10/2019 (after second connection was taken)

Address:138 FLAT 3F, PURBALOK, 7TH STREET, Kolkata, West Bengal, 700099

On 8/10/2019 a second dish tv connection was taken at 138 purbalok, flat 3f, 7th street. Kolkata 700099.
As per telephonic conversation both tv's at that residence will have to see the same channels etc etc. Some pay channels were added as per our liking.
We see now that zee bangla, star sports 1 etc to name a few that we had subscribed earlier are no more there insted we have been given channels that we never see or even heard of.
Request you to revert back to our old status (Prior to 8/10/2019) + the new channels asked for. This has been told several times but nothing has been done till date.
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Nov 16, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
DishTV Customer Care's response
Dear Customer ( 25sidd),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Oct 15, 2019
DishTV Customer Care's response
Dear Customer (25sidd),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dishtv is harassing me by calling so many times unnecessarily by different numbers. I can not even block them.
They call me on my registered mobile number VC no of my settop box is [protected].
Please make them stop .

DishTV Customer Care's response, Oct 9, 2019
Verified Support
Dear Pranjal,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 17, 2019
Verified Support
Dear Pranjal,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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