[Resolved] Idea Cellular — sim card blocked and not getting activated | |||
My self pravin yadav having idea number [protected]. My sim is not working from oct 30, 2019. I personally visited to idea outlet near 8th lane rajarampuri, kolhapur on oct 31, 2019 & understood that sim is having problem & needs to be replaced. So i had submitted my aadhar card & processed request to replace the sim. After few hours i received message from idea saying that 'request can't be processed due to unclear document/ mismatch. I visited again on nov 01, 2019 & again submitted request with adhaar card as id proof. Again these document got rejected. I tried to understand from idea customer care however no response received. Please help me to resolve the issue. My ulternate contact number is [protected] Was this information helpful? | |||
Dec 4, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 03, 2019 Idea Cellular Customer Care's response Dear Customer, As per recent communication, we have informed you that your number is active with us. For any further assistance, kindly contact us on 12345 or 198. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Net speed is very slow compare to other networks
Please improve the net speed
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta