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I totally inderstand - how you feel ...idea customer care sucks...if i were to rate thier customer service on a scale of 1-10 they would score (-) minus 10 :)...I have actually had an experience of being heckled by the customer care executives at one of thier service centers truely pathetic..
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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63%
Complaints
16715
Pending
791
Resolved
9873
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011