[Resolved]  Idea Cellular — no step to stop loss of card on sundays/holidays

i lost my mobile phone on saturday night and when i called up the customer care on sunday monring to lodge a complaint they said that nothing can be done about it as it was a holiday. The said that only the nearest idea office can deactivate my card.

My concern was, what if someone mis uses my card on a sunday and whom do i hold responsible for it?

This is certainly not on and after four years o[censored]sing their services, i feel cheated and hard done by them.
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Aug 13, 2020
Complaint marked as Resolved 
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I totally inderstand - how you feel ...idea customer care sucks...if i were to rate thier customer service on a scale of 1-10 they would score (-) minus 10 :)...I have actually had an experience of being heckled by the customer care executives at one of thier service centers truely pathetic..

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