[Resolved]  Snapdeal.com — congratulation, on your ordered product.

Address:LBS NAGAR, OLD GAJUWAKA, Visakhapatnam, Andhra Pradesh, 530026

Welcome to, snapdeal company. Online shopping pvt ltd.co.
Congratulation, on your ordered product. Home shopping result are out, your name has been selected in the lucky draw. You have two options
1st is mahindra xuv 500
2nd is payment of rs 14, 80, 000.00/- the charge of registration service for cash trasfer is - 6500-. The charge of temperory t a r charge is - 14800
Contact number [protected]
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Feb 15, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2020
Snapdeal.com Customer Care's response
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
Complaint comments 

Comments

Order ID: [protected]
Such a pathetic experience that i received a different product & the refund was not processed yet when u guys promised.

Snapdeal.com Customer Care's response, Jan 18, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Manasw112's reply, Jan 18, 2020
I was willing to provide evidence that i received a different item. Why despite of all of that my return request's being closed?
Manasw112's reply, Jan 20, 2020
kindly provide me with resolution ASAP. Because I'm the only one who's suffering this loss.
Snapdeal.com Customer Care's response, Jan 20, 2020
Verified Support
Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Manasw112's reply, Jan 21, 2020
May i know how much time do u guys really want to resolve this issue?
Snapdeal.com Customer Care's response, Jan 22, 2020
Verified Support
Dear Customer,
Hope you are doing well.

Our team got in touch with you and updated you on this. As discussed, kindly wait till the requested time.

Thanks,
Team Snapdeal
Manasw112's reply, Jan 24, 2020
My return request got closed on false grounds that my return ratio goes beyond 50%. Whereas if u would check THOROUGHLY that out of the 14 orders, only 6 were returned. So it CLEARLY DOES NOT GOES BEYOND 50%. SO KINDLY STOP REJECTING MY REQUESTS ON FALSE GROUNDS AND INITIATE MY REFUND. THANK YOU
Manasw112's reply, Jan 25, 2020
Kindly reply to my last post. Still waiting for your revert.
Snapdeal.com Customer Care's response, Jan 25, 2020
Verified Support
Dear Manasw,

We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request.

Regards,
Team Snapdeal"
Manasw112's reply, Jan 25, 2020
My return request got closed on false grounds that my return ratio goes beyond 50%. Whereas if u would check THOROUGHLY that out of the 14 orders, only 6 were returned. So it CLEARLY DOES NOT GOES BEYOND 50%. SO KINDLY STOP REJECTING MY REQUESTS ON FALSE GROUNDS AND INITIATE MY RETURN. THANK YOU.
Manasw112's reply, Jan 29, 2020
My return request got closed on false grounds that my return ratio goes beyond 50%. Whereas if u would check THOROUGHLY that out of the 14 orders, only 6 were returned. So it CLEARLY DOES NOT GOES BEYOND 50%. SO KINDLY STOP REJECTING MY REQUESTS ON FALSE GROUNDS AND INITIATE MY RETURN. THANK YOU.
Manasw112's reply, Jan 29, 2020
Kindly tell me the landmark of your Okhla headquarter
Manasw112's reply, Jan 31, 2020
Kindly tell me the landmark of your Okhla headquarter
Manasw112's reply, Jan 31, 2020
call me ASAP
Manasw112's reply, Feb 3, 2020
CALL ME
Manasw112's reply, Feb 3, 2020
Call me
Manasw112's reply, Feb 3, 2020
Call me
Manasw112's reply, Feb 3, 2020
Call me
Manasw112's reply, Feb 3, 2020
Call me
Manasw112's reply, Feb 3, 2020
Kindly tell me the landmark of your Okhla headquarter
Nitin Kumar Singh S/O Jhang Bhadhur Singh fraud call Kar rhe haijaise ki mujhe call aya tha ki ap jeet Chile hai Tata Safari car

Snapdeal.com Customer Care's response, Jan 16, 2020
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
Manasw112's reply, Feb 3, 2020
My return request got closed on false grounds that my return ratio goes beyond 50%. Whereas if u would check THOROUGHLY that out of the 14 orders, only 6 were returned. So it CLEARLY DOES NOT GOES BEYOND 50%. SO KINDLY STOP REJECTING MY REQUESTS ON FALSE GROUNDS AND INITIATE MY RETURN. THANK YOU.
Hey
I got a msg from Snapdeal that you have won the lucky draw prise 12 60 000 to get your prise you have to get registration with 85000
After registration they asked more 18, 900 as tax to get prise
They have fraud
The snapdeal company and also government should take a serious action against of to them
Snapdeal.com Customer Care's response, Jan 18, 2020
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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