[Resolved]  100Bestbuy.com — Cheating by 100bestbuy

Address:Chennai, Tamil Nadu

I have purchased a contest coupon from 100 best buy for a contest of Samsung Galaxy Grand for Rs. 699/-, for which they said 100% cash back in terms of credit points. I have decided to buy some product from them using my credit points but to my surprise when I try to buy a product of Rs. 374/- it used my credit points and also asking for an additional payment of Rs. 315/-. This is ridiculous and I have found myself cheated. If you could find a solution. please let me know what can be done on this.
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Aug 14, 2020
Complaint marked as Resolved 
Oct 11, 2013
Updated by Subhashinimohan
I have purchased a contest coupon from 100bestbuy for a contest of samsung
galaxy Grand for R.699/-, on[protected] for which they said 100% cash back.

If I contact to customer care, Every time they ask about all the case and they simply deny for any refund but we give you credit point, also, we don’t have any policy.

I have decided to buy some product from them using my credit points but to my surprise when i try to buy a product of Rs.374/-it used my credit points and also asking for additional payment of Rs.315/-.

Even, 100bestbuy customer care Always hold me for long time and disconnects my Phone. when I re-connect my call to customer care, they always ask and collect all my case history and in the end, they hold me for long time and disconnect my Phone.

This is ridiculous and i have found myself cheated. If anybody could find the solution please let me know what can be done on this.

My Mobile No:[protected]
Mail Id: [protected]@gmail.com
Complaint comments 

Comments

Dear Subhashinimohan,

We like to inform you that we can not trace your details without your contact number.Kindly mention your contact number as well as reference number so that we can solve your issue soon.

If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:


Regards
100bestbuy
Sukshtech Bestbuy.com


Dear Subhashini Mohan


We like to inform you that usage of credit points varies from product to product sometimes you may not be able to use all the points at once.Kindly use rest of the credit points for further purchase.


If any more queries kindly contact us at [protected]@100bestbuy call us on[protected]:


Regards

100bestbuy


See how they are cheating like this. How can they say I can not use my all credit points, Its my money. Either they have to provide all credit points(ie: Rs.699) or just refund my money. I don't want any other product transaction with this cheating company. Again and again I called the above number but they simply put on the call to hold. Don't cheat the people, definitely you will suffer for their crying tears.
Please please Please take necessary action to close 100Bestbuy company. Lot of peoples suffered by this type of lucky contest.

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