[Resolved]  99labels.com — Fraud

Address:Maharashtra

From: Alok Chhatry
Sent: Monday, December 27, 2010 14:25
To: '[protected]@snapdeal.com'; '[protected]@99labels.com'
Subject: FW: Here is Your Snapdeal Voucher:27332962

Hi,

I had purchased the below order and tried to redeem the same.
For my 1st transaction which failed I was allowed to use the complete bonus value 999 in one transaction.

Now when I tried again it’s only allowing me to utilize the 50% of the value as 588 only.
There was no such restriction mentioned before either on snapdeal site or 99labels.com.

Now they are putting the cap. It is as a fraud. I am filing an online complaint in consumer forum so that everybody should be aware of this.

Thanks & Regards,
Alok Chhatry.
SIT Specialist -II – Turnkey Converged Billing.

Innovate, Personalize, Profit | www.Redknee.com
Redknee (India) Technologies Pvt. Ltd.
Email : alok.[protected]@redknee.com; Cell : +[protected] Desk: +[protected]

From: Snapdeal [mailto:[protected]@snapdeals.co.in]
Sent: Monday, December 27, 2010 12:54
To: alok.[protected]@gmail.com
Subject: Here is Your Snapdeal Voucher:27332962






Shop till you drop! Select from a wide assortment of luxury brand apparels, fragrances, designer jewelleries, trendy handbags, watches & more. Pay just Rs 99 & get shopping voucher worth Rs 999 at 99labels.com

Advance Paid - Rs 99
Remaining Amount - Rs 0 (= Rs 99 - Rs 99)
Show your Voucher Code to the merchant and pay the remaining Rs 0 (= Rs 99 - Rs 99) before leaving
To redeem this offer, please click here: http://pp.99labels.com/v1/Become-Member.aspx?varybyparamSA=snapdeal&varybyCID=679F9A[protected]C1E-93FC-54ACFCA6BE71&mc=deal99




Offer Details
• Vouchers issued in promotion shall expire on February 15, 2011.
• Limit of one voucher per 99label member.
• Post purchase on SnapDeal, you will get an email with a unique link.
• Click on this unique link to register/login to 99labels . Your account with have shopping credit of Rs.999 as soon as you register/login using your unique link.
• You can now select any product(s) from the ongoing sales and use your shopping credit to pay for them.
• Any unused shopping credit can be used in subsequent purchases. However they will expire after the 15th of February, 2011 if not used.
• If you shop for more than the shopping credit value of Rs.999, the difference of amount will have to be paid via any available mode of payment.
• Cannot be clubbed with other existing offers.
• Select from branded Apparel, shoes, bags, furnishings, watches, jewellery & more.
• Inclusive of all taxes. SnapDeal # 27332962
Recipient: Alok Chhatry
Email: alok.[protected]@gmail.com
Phone: [protected]
Purchased: Dec 27, 2010
Expires On: Feb 15, 2011

Retailer Details
99 labels
99 labels outlet
Web Address:
www.99labels.com
Pin:
Phone: All India number:[protected], Delhi number:[protected]
Fax:
Timing: 24*7 online website


Instructions
1. Print your SnapDeal Voucher
2. Enjoy your deal!
3. Please tip generously at the outlet!
4. Call SnapDeal customer service at[protected] Days a week, 9am to 11pm ) or email us at [protected]@snapdeal.com for any clarifications
Customer satisfaction is our primary goal. If you ever feel that you were dissatisfied with SnapDeal, let us know and we'll refund your purchase - simple!
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Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had posted the above comment.

There was some confusion to the customer care service of them and that actually caused the issue.

Both SnapDeal and 99Labels.com took the issue on high priority and resolved the issue within no time.
Really appreciate!!!

Will try to remove the post.

Thanks,
ALok
hello

I have purchased a snap deal coupon on 27th December mentioning a purchase of 999 from 99labels.com on payment of 99 rupees only. On my try to avail the offer at 99labels I see a breach of terms as 99labels is allowing only 50% discount which is contradictory to the initial terms of discount.
On contacting snapdeal people I was directed to talk to 99labels staffer in the matter regard. When I am repeatedly calling your customer care I get an orthodox reply that my complaint is in process and no concrete answer is given to me.


SnapDeal # 27681783
Recipient: rahul
Email: dost.[protected]@gmail.com
Phone: [protected]
now my compliant is solve now ...

99labels.com — Pathetic Service

I purchased 99labels bonus redeemable points through taggle.com. While i did not use the bonus points the 99labels.com removed my bonus points. and continuous follow up the bonus points were returned to my account. I made a online purchase on 99labels.com, firstly they goofed up sending the wrong article. Later they asked me to repack.courier the parcel again to them , they sought the photographs of the article. 99labels.com has the horrible service levels, TAT and very insensitive staff who don't render right services.

If you are lucky you will get the right product at the right time, else you will go through the horrible experience i went through. I am still waiting for the refund of the money remitted, bonus points. If you try 99labels.com be careful, don't assume you will get serviced to good standards.
Dear alok,

Your issue has been addressed.

Regards,
Snap-Deal
hi i am trupti khamitkar i have given online order 15 days before but i have not received till now at my home address. i have send an email also regarding this but they did not respond towards that mail.
my problem is solve now..

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    99labels.com Phone
    +91 11 4756 9999
    99labels.com Address
    276 Sultan Sadan, Lane Number 3, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110029
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