99labels.com — Money for cancelled order no 99494944 not refunded

Address:

North Goa, Goa

1. On 14 Apr 2013 on 99labels.com I had selected some dresses and paid an amount of Rs 1631 through net banking. My order no was 99494944. The amount was deducted from my account, but after 2 days I saw on my account that order was cancelled.
2. It is more than 20 days that my order has been cancelled but till date I have not received my refund. I have e mailed to them a number of times and called their helpline number but no action has been taken by them.
3. I would request you to take some action against this fraud site and help me in getting a refund of my money at the earliest.