Aakash Tablet — Defective aakash tablet. Poor customer service | |
Hi, I got the delivery of my brand new aakash tablet. As instructed i charged for 4 hrs and then tried to switched on the tablet but its not switching on. I called Navjot from customer care he told me to repeat the process. I charged again for 4 hrs again but still its not working. The customer care guys told me I will get a call within 2 days for next steps but still I have not got any call. Most of the times their lines are busy. I emailed on their customer support email id but no reply from there. I am very disappointed that a brand new TABLET after paying full amount in advance and its starting also still they dont care about their customer. Kindly help me to get the tablet replaced. They dont have any system such as ticket numbers or complaint nos. On phone they just take the complaint and I dont think they even note it down. Could you please help me replace the tablet. My mobile number is [protected] and Device No: P[protected] Was this information helpful? | |
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.
If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.
Thanks,
Team Datawind