[Resolved] Abn Amro — DEBIT CARD PROBLEM | |
Hi All, My Debit Card was blocked by the ABN AMRO BANK without any intimation or request on 24th January 2009. I enquired about the reason from their customer care executive. He had given me so many pretexts for blocking. But when I insisted for reason he told me that it was by mistake and they will send me debit card free of cost within a week. Now my woes started with bank and their designated courier company - BLUE DART. In spite of requesting them to deliver the card on Saturday no body heeded it from blue dart as well from abn amro bank. Now from last two weeks I have not got the debit card. Summary of this complaint is I am suffering without my fault. I am following up with all these persons who do not care about any customer. May be this forum can bring some respite to me. Regards, Rahul Varshney Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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Dear Mr. Varshney,
This is with reference to your email dated February 10, 2009.
At the outset we would like to thank you for the time taken and effort made by you in sharing your concerns with us.
We wish to inform you that we have forwarded your concern to our customer service manager in Delhi, who shall arrange to have someone look into the matter and shall revert to you at the earliest.
We deeply regret the inconvenience caused to you in the matter.
Please quote reference number R[protected] in case any further clarification / assistance is required regarding this query.
Should you require any other assistance, please feel free to call our 24 Hour Bank by Phone service* in your City and our executives will be glad to assist you.
Assuring you of our best services.
Yours Sincerely,
Service Delivery, Consumer Bank, India