[Resolved]  Abn Amro — DEBIT CARD PROBLEM

Hi All,

My Debit Card was blocked by the ABN AMRO BANK without any intimation or request on 24th January 2009. I enquired about the reason from their customer care executive. He had given me so many pretexts for blocking. But when I insisted for reason he told me that it was by mistake and they will send me debit card free of cost within a week. Now my woes started with bank and their designated courier company - BLUE DART. In spite of requesting them to deliver the card on Saturday no body heeded it from blue dart as well from abn amro bank. Now from last two weeks I have not got the debit card.

Summary of this complaint is I am suffering without my fault. I am following up with all these persons who do not care about any customer. May be this forum can bring some respite to me.

Regards,
Rahul Varshney
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Response from ABN AMRO BANK after sending the mail

Dear Mr. Varshney,

This is with reference to your email dated February 10, 2009.

At the outset we would like to thank you for the time taken and effort made by you in sharing your concerns with us.

We wish to inform you that we have forwarded your concern to our customer service manager in Delhi, who shall arrange to have someone look into the matter and shall revert to you at the earliest.

We deeply regret the inconvenience caused to you in the matter.

Please quote reference number R[protected] in case any further clarification / assistance is required regarding this query.

Should you require any other assistance, please feel free to call our 24 Hour Bank by Phone service* in your City and our executives will be glad to assist you.
Assuring you of our best services.

Yours Sincerely,

Service Delivery, Consumer Bank, India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ABN AMRO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    481
    Pending
    0
    Resolved
    276
    ABN AMRO Phone
    +91 11 2370 2555
    ABN AMRO Address
    Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India - 110001
    View all ABN AMRO contact information