[Resolved]  Abn Amro — Cash missing from the ATM

I had deposited cash in the drop box.I came to know later ( after losing the money) that all cash deposits should be made in the ATM machine itself and not in the drop box.
When i dropped the cash in the drop box there was no board saying not to drop the cash cover in the drop box.( after my complaint about losing the money now they have put it).

The bank says even in case of drop box - it is opened in front of the bank official only and they have not received any cash cover that day.

Though initially the bank representative were telling they have camera installed later came to know that there is no camera installed in the ATM.

They are claiming that they have not received my cover and in the absence of camera i am helpless.

Request the forum to suggest what options do i have? Is it not compulsory for teh ATM to have cameras?
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Aug 14, 2020
Complaint marked as Resolved 
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ABN AMRO — atm problem

my name is rency jose .my account number is1523785 .when i was withdraving rs 10000.i have not recived my money due to mistake of atm machine .it was from sbt erattupetta on 31 12 09 at 18;06 tkn no3953 atm ids1cc70011302 card no 531820xxxxxxxxx9 igot mesage sorry unable to process so please give me my money back

ABN AMRO — atm complaint

I AM RENCY JOSE YOUR BANK COUSTEMER I AM WORKING IN MAX HOSPITAL MY ACCOUNT NUMBER IS1523785 .WHEN I WAS WITHDRAWING RS 10000 FROM ATM.I CANT GET MY MONEY.IT WAS REDUSED FROM MY ACCOUNT .BECAUSE OF ATM COMBLIANT .ON 31 12 09 AT 18;06 FROM SBT ERATTUEPTTA BRANCH ATM ID S1CC70011302 CARD NO 531820XXXXXXXXX9 TXN NO 3953 AND I GOT MESSAGE SORRY UNABALE TO PROCESS .SO PLEASE GIVE ME MY MONEY .
THANK YOU
BY RENCY JOSE

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