Abn Amro — Cheating of customers

In February 2009 I have received a telephone call from ABN Amro Bank's tele promotional person, who first introduced me a new credit card with some unique features. Since I was facing some financial difficulties at that time I have agreed for the same. But the person who contacted me from the said bank told me that you should also join with package to get the said credit card. The package offers local/international tours worth around Rs. 70,000/- and the only fees to be paid is just Rs. 5,000/-. Though I was not interested in the said package, I have agreed for the same to get the credit card. Subsequently, the bank has charged me Rs. 5,000/- to a different credit card, which I have from the same bank.

Thereafter, I did not hear anything from the bank. As for the new credit card, I have called a few times to the bank's customer care department and received different answers. Once they told me that it is going to be dispatched.

But, unfortunately, I haven't yet received either the credit card or the said tour package. I have called them a number of times for refund with no luck. As all o[censored]s know, if we delay even a day to pay the credit card dues, you will receive one hundred calls from these kinds of new generation banks. But, if you want to get some money from them, you cannot trace them, they will make you hold for hours, etc.

Till the date, I haven't received my money back. I humbly request the concerned authorities in India to take strong actions against these kinds of activities and punish the concerned people as per the country's law.

I am writing this mainly to alert the public and advise them to avoid any kind of promotional calls from ABN AMRO BANK in India.