ABN AMRO Credit Card — Payment made to third party without my notification

ABN AMRO Bank Credit Card — Make My Trip Transaction

I am having ABN AMRO Titanium Card. I have noticed that one transaction has been made to Make My Trip which I never proposed to do.I put a compliant for this issue (Compliant No : [protected]) and the response from the bank was not good.

Some days before I got a call from a person on behalf of Make My Trip. I was informed that they will send a MMT voucher and a scratch card.Till now I did not get the MMT voucher or Scratch card.So without receiving the voucher or without getting my confirmation the money has been paid from my credit card account.

In this whole period of time I never called MMT or any person of either MMT or ABN AMRO bank to avail this offer. When I checked my cards online account and found that one transaction has been made to "MMT Money Saver Fee" which I was not aware of.

I have been debited in my credit card a/c with Rs. 5000/- on 26.04.09 for the Money Saver Offer. I also have been issued offer voucfher no. AADH 5301612 valid for 7 months. When I approaached makemytrip.com fsor booking I was told the voucher is not valid. Kindly clarify as to why slince I have alaready paid the amount through my ABN Amro CC. I feel there is fraud going on.

I strongly agree with Sagesh and I have faced the same situation as Mrs. Prabha M. I have not received any prior notice or call for such a scheme and all of a sudden, I see MMT Fee of Rs.5, 000 + S. tax charged on my bill. When enquired (Complaint No. [protected] dtd 23rd July) i was told the concerned team is not able to be reached and i was told that a call back has been arranged. Also when i mentioned that my due date is just approaching, I was told to make the payment of bill less Rs.5, 515 which was towards MMT fee.
On 25th July, i received a call and was informed that I have agreed to such a scheme and I would have already received a voucher. I informed them that I have not received any voucher and in the first place I have not applied for the same. And the response to this was RIDICULOUS..!!! I was told that since the voucher has been purchased by them on my name, I will have no choice buy PAY. I was told that ABN will reduce Rs.1250 from the Rs.5, 000 fee and i have no choice but to pay Rs.3, 750. The tone of the customer service lady was rude. When i informed her that this is not the way you talk and force the customer to pay, she hung up the phone. Pls advice what needs to be done in this case, as i am not very well used to credit card operations and frauds...

I strongly agree with chandra kanth. I've also got the same kind of issue as mr chandrakanth had. Pls. help me. what should i do.