[Resolved]  ABN AMRO Credit Card — me being an defaulter

It has already been 13 days now. You are requested to revert at the earliest. The mail has been written to you on 3rd July 09 & again been forwarded to you on 15th July 09. I have been suffering due to your negligence.

Regards,


Sumit Dev


From: tavleen.[protected]@in.abnamro.com [mailto:tavleen.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Thursday, July 16, 2009 6:01 PM
To: Sumit Dev
Subject: Re: FW: explanation - me being an defaulter - remainder 1


Dear Mr. Kumar,

This is with reference to your email dated July 15, 2009.

We will like to assure you that we are in receipt of your earlier mail. We have referred it to the concerned Unit for a resolution. We request you to bear with us in the interim.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Client Response Unit

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You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
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Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
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"Sumit Dev" <sumit.[protected]@coxandkings.com>
07/15/09 12:53 PM To <[protected]@in.abnamro.com>

cc <[protected]@cibil.com>, <[protected]@core.nic.in>

Subject FW: explanation - me being an defaulter - remainder 1






No revert yet………………………

From: Sumit Dev [mailto:sumit.[protected]@coxandkings.com]
Sent: Friday, July 03, 2009 2:34 PM
To: '[protected]@in.abnamro.com'
Cc: '[protected]@cibil.com'; '[protected]@core.nic.in'; '[protected]@rbi.org.in'
Subject: RE: explanation - me being an defaulter


Dear CRU,


I would request you to short it out at the earliest. 5 working days is a longtime. See I have applied for a car loan & the bank has declined my approval. The reason being my name was reflecting in the CIBIL list from ABN AMRO. So I want this to be shortedout at the earliest (48 hrs). Please under stand why am I suffering ?
My questions to the bank are
1. Does bank has any record that I have requested for this card ?
2. Do you have any approval or signature of mine against issuing this card ?
3. Primary card user can issue a secondary card in anyone’s name immaterial of the relationship. So any one can get issue addon card card in anyone’s name. There is no approval required for the same.

So my request to the bank is kindly short this out ASAP else I have no option left out except going to consumer’s forum.

Regards,


Sumit Dev

From: chitra.[protected]@in.abnamro.com [mailto:chitra.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Thursday, July 02, 2009 6:40 PM
To: Sumit Dev
Subject: Re: explanation - me being an defaulter


Dear Mr. Kumar,

This is with reference to your email dated June 30, 2009.

We have referred the matter to our concerned department and will revert to you within the next 5 working days.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Client Response Unit

****************
QUICK TIP
********************************************************************************...⇄
Register for MasterCard SecureCode and get added security of a unique password for your internet transactions at MasterCard SecureCode enabled online merchants.
********************************************************************************...⇄
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************...⇄
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************...⇄
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************...⇄
"Sumit Dev" <sumit.[protected]@coxandkings.com>
06/30/2009 09:55 AM
To <[protected]@in.abnamro.com>

cc
Subject explanation - me being an defaulter









Dear bank,



This is to bring to your kind notice that while applying for car loan I got to know that my name is in CIBIL list. To my knowledge I have not used any card of yours in past. Kindly provide me with the details if I have ever used your card. So my question is how come my name is in CIBIL. I would request you to kindly update you list with CIBIL at the earliest. As I am facing lot of problems for applying loans. For your reference please find below the details given by CIBIL

AccountNum:[protected]
Reported By: ABN AMRO
Account Type: CREDITCARD
Ownership: AUTH.USER
Date Reported:[protected]
Amount Overdue: 11, 833

On talking to the customer care I got to know that Mr. Rohit Kumar has out standing amount which is being credited in my account as I had an addon credit card. But I have no idea that I have this card. Neither I had done any transaction through it. But now he is out of India & we donot share good terms. But how am I be a defaulter for the bank. Kindly clarify.

I would also request you that upon verification kindly send me a no objection / no due certificate, which in turn will help me in talking loans.

Please feel free to get in touch with me for any more clarification you may require.



Regards,

Sumit Dev
Dy. Manager - Bharat Dekho – MICE

Cox & Kings (India) Ltd.
Indra Palace, H-Block,
Connaught Circus
New Delhi - 110001
Tel :[protected] Ext: : 7930
Fax :[protected]
Mob : + 91 [protected]
Email : sumit.[protected]@coxandkings.com
web : www.coxandkings.com