Show menu
Close
Ask a Question FAQ Sign in

[Resolved]  ABN AMRO Credit Card — THREATENING TO MY FAMILY REGARDING PAYMENT AND WIFE AND PUT HER NAME IN CIBIL

Dear Sir,

I had taken Abn amro card in 2007 and after some time form bank side given pre approved add on card was sent on my wife name. After some time i had paid all the due and make the settlement amount to their person and after 2010 i had gone out of india for 2 year i had come to know that ABN AMRO BANK has taken by RBS and RBS has given their Portfolio to Phonix Arc Pvt Ltd. and now they are harassing my wife and put her name in CIBIL to harass her more and giving threatening call for payment.

Please guide us to resolve this problem my family is worry about this matter.

Thanks and Regards,
Akss Kahar
Complaint marked as Resolved Aug 13, 2020
Complaint comments  10 CommentsShareTweet

Comments

abnamro credit card — regarding credit card payment prob

hi, my name is goutham iam fom chennai, i hold this abnamro credit card more then a year i took my first balance transfer close to about 24000rs, before taking they told me difference charges but after taking they charged me different, i called more then 20times to speak to their custmer care no body responded properly i requested to speak to higher autherities but they dint tranfer my cal, then recently on 03/10/08 around 2.48 pm i spoke to person (rohit) in custmer care i requested to tranfer my calll to some one higher offical but he spoke to very rashly and kept me on hold for 23min then he disconnected my call this happenens with me two times this time a girl spoke to me even she repeted the same, any one who called me frm abnamro i told them i will pay the due but ask some higher official to slove my prob but no body came to do that now i got a legal nottice from abn amro so tell me who is responssiable for this, is it my fault or their worst services, they gave me torcher i want them to ask sorry otherwise i also fight for my respect, sending this to all higher offical but no body number or contact details is available in site www.abnamro.co.in
Subject: AAB CARD NO.[protected] & request no. [protected] for reversal of debit.

Dear Sir,

This refers to my discussion held with yr Customer care executive Ms Harinder on 16th Feb .09 reg reversal of debit of Rs 5000/ -plus taxes on a/c MMT MONEY SAVER FEE.
As explained to her, since I have neither asked for nor interested in this saver plan the same debit should be reversed with immediate effect. She has confirmed the reversal during our discussion.You are requested to ensure the same.

Prakash vaidya
I have not received the statement of account for my credit card no[protected] for the current month.The due date for payment is normally in the first week of the month.
Please let me know per the total o/s and the minimum amount payable urgently, thru my e mail which is :

[protected]@ifbglobal.com


Thank You,

S.Dasgupta

ABNAMRO — Credit Card payment

Sir/Madam,
I am Sivakumar holding ABN Amro Credit Card ([protected]).
This is regarding the call from customer care for the credit card payment. I am getting threatening & abusive calls from customer care for ABN Amro Credit Card payment. They are not even ready to listen my point that I am paying the amount by next month with penalty . Though I agree that I am late to pay as per the due date because of my financial crises. but still the customer care person named himself as Vijay was in no mood to talk politely & started threatening & abusing (which I don't prefer to mention as it is too filthy). Even he was used some bad words, My mind was upset and i felt very sad.

This call was from Delhi[protected] &[protected] &[protected] at around 4:35 pm on 13th May, 2009. So I requests you to see in this matter & I expect no more such calls from yourside.
ABN AMRO credit card is the worst. ALWAYS AVOID GETTING THEIR CARD - NEVER TAKE ONE.

There's no customer care and no transparency of operation. Things hapen at their will - no logic applies.

I am having a harrowing time with my appeal for a debit reversal against a 1-time default in payment. So far, I have a perfect payment history. I paid the principal amount (Rs 73150) right in the next billing cycle - still they didn't revert the interest charges for that 1 single cycle I have missed! I have many other cards from many othr banks - have never seen this type of behaviour.

They have not bothered to give any reasoning as to why they won't revert though I am a bonafide customer with a perfect record.

They reply to mails with standard phrases pre-typed in their system (perhaps) - all the replies are the same and bear no relation to your queries or requests.

They don't allow you to reach upto their higher authorities for you to take your grievance appeal there. On their web-site, it says that there are 4 levels of grievance redressal - but you'll be stuck at the second level, "the cardservices". If you are not happy with this division, theoreticaly you can go to upper levels - but practically you cannot since they'll never forward your appeal.

The executives of their "cardservices" are rude, mannerless, unprofessional and they lie! They go back on their words - so do not trust any 'promises', etc., from them.

They themselves make endless mistakes - and unless you are too careful and checking every statement in great details, you'll end up paying amounts that you didn't even spend. If you point out any such mis-debits, all they'd do is revert it - without even throwing a 'sorry'.

Perhaps when Indians work in a MNC - they think they have grown higher than fellow Indians?
hi
first i was forcely given this abn amro credit card and after that i was getting calls to use that card..when i used that i started getting calls for some offer which the exective was saying is on a recording line, after refusing that offer that offer was forcely given to me and the charges were applied for same...then after getting calls for my bill payment that was told by the same guys was something around 7000/- and my usage was around 1600/-..after complaining a lot they gave me wavier for the same..i told them where should i pay i bill they gave a the add for sector 10 sco 37 chandigarh gambhir stationarys, when i went to sec 10 there was no such add.i am getting 3 to 4 calls every day...now i am again getting calls for bill payment of around 7000/-..after requesting a lot that my bill is not this much exective replyied to call at the cust care, i asked him the num for cust care he replied num is written behind the card, there is no such num behind that card...i am fed up of this card...plz suggest what to do
thanks
neeraj kumar
i
first i was forcely given this abn amro credit card and after that i was getting calls to use that card..when i used that i started getting calls for some offer which the exective was saying is on a recording line, after refusing that offer that offer was forcely given to me and the charges were applied for same...then after getting calls for my bill payment that was told by the same guys was something around 7000/- and my usage was around 1600/-..after complaining a lot they gave me wavier for the same..i told them where should i pay i bill they gave a the add for sector 10 sco 37 chandigarh gambhir stationarys, when i went to sec 10 there was no such add.i am getting 3 to 4 calls every day...now i am again getting calls for bill payment of around 7000/-..after requesting a lot that my bill is not this much exective replyied to call at the cust care, i asked him the num for cust care he replied num is written behind the card, there is no such num behind that card...i am fed up of this card...plz suggest what to do
thanks
neeraj kumar
ph [protected]

ABN AMRO Credit Card — payments

Hi,

Myself is Ankur Chakraborty, a Titanium credit card holder ( Credit card # [protected] ) of your bank. Even though I have not used your bank's credit card for any transaction, but I have received so many collection calls and SMS regarding outstanding issues. I have lodged complaints thrice through your phone banking and everytime they said it will be reversed. Surprisingly on[protected], I got a call from your Delhi office that I have an outstanding of Rs 525 /- only and your office was unable to provide any clarification on the same. But Ihave paid Rs 530/- by cash at your Kolkata Camac St Branch.( request you to check once ) But yesterday i.e, 14th Jan ' 2010, again I got a call for an outstanding of Rs 435 /- . I really got surprised about the communication. Request you to take necessary steps otherwise I have to take legal action on the same as because I am also working in a reputed bank and in the credit card division.
Dear Mr. A Chattergi

Your Product Team miguided me that this product is totally free of cost. So I dialed credit ard details.

You have mentioned details of product, about this I am intimating you that I have no time to visit any where as I am too busy. So that it is my repeated request to please solve my this sevre problem.

I paid in Nov 09, Dec 09 & Jan 2010 the minimum payment due which is more than my total EMI's.

From Feb 2010, I will not pay more & will only pay dues of my EMI's. The total amount and also minimum amount are much more due to that offer & retail transtions are also due to that.

I am your card member you may convince that Product Team as I being your customer not accepting that offer.

The offer amount Rs. 9900/- may please be reversed after some deductions for this I am ready and if not then, I will think to widhraw card membership.

I hope your next mail will be positive in my favour.


Yours sincearly & your card member

MATLOOB ALI
Card no. [protected]

ABN AMRO Credit Card — Giving Call unnecessary

Hi i had taken ABN AMBRO credit card in 2005, I closed in 2006 After all payment. No call afterward. Now in May 2010 i got call from number +[protected]. Said that you have your credit card balance of Rs 5500 and you have to pay otherwise we will daily call you.
I will sue on this person who called me and who is try to harras me.
If any one having same issue, please lounge complaint againt the person who is calling and not on BANK.
Because even we don't know that person is really calling from Bank or Agency or any footpath.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    76%
    Complaints
    352
    Pending
    0
    Resolved
    268
    ABN AMRO Phone
    +91 11 2370 2555
    ABN AMRO Address
    Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India - 110001