[Resolved] Abn Amro — Outstanding dues in respect of Card No. [protected] - Settlement there of | |
Sir, I refer to my letter dated[protected] wherein I have mentioned about the loss of my card in a mishap. I have also intimated that I had transacted through this card only for three times and already paid the dues. I also requested to close the card. Since then I did not receive any communication from your end in shape of monthly statement or letter which made me to conclude that the matter has been already settled. Suddenly after a gap of seven years, I got a phone call from Mobile No. [protected] on 14-9-13 besides an e.mail from Mr. RabikKant Yadav, Asst. Manager, Kotak Mahindra Bank Ltd who informed that the captioned card has been sold/transferred and assigned to Phoenix Trust FY12-6 of which Kotak Mahindra Bank is trustee. He also asked me to deposit a sum of Rs.16,385.63 in shape of cash in Account No. [protected], Standing in the name of "PHOENIX TRUST FY 12-6 SCHEME A" in any Kotak Mahindra Bank. He also informed that No dues certificate will be issued within a shortest period of time after realising the amount. Since I had already paid the dues, I would request you to kindly look into the matter personally and verify the account in details and inform me the latest position in respect of above card with transactions details and accept the mode of payment through check and inform me the address to which I can send the check to take necessary action at this end for settlement in closing the card. I am sending this complaint since I am unable to understand the involvement of Kotak Mahindra Bank and "M/s.Phoenix Trust FY12-6Scheme A", the details of which are not known to me. Yours sincerely, (S.K. Senapati) [protected]@hotmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Abn Amro customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
To M/s. ABN AMRO Bank,
Please send the Statement of Account along with dues paid and the total outstanding if any, and inform the mode of settlement through A/C payee check/Bank Draft and the address to which I will the send the check/Draft. I may be issued with a pre-receipted bill amounting to settled outstanding dues. Saroj Kumar Senapati
Please send the Statement of Account along with dues paid and the total outstanding if any, and inform the mode of settlement through A/C payee check/Bank Draft and the address to which I will the send the check/Draft. I may be issued with a pre-receipted bill amounting to settled outstanding dues. Saroj Kumar Senapati
From Ram Bhartiya, Kolkata
Dear Customer Care Team,
I got a call from Ms Nitu Verma from Delhi asking me to pay a sum of Rs.2734/- allegedly being some dues against a credit card of ABN Amro Bank, which I do not have and can't recall to have the same in the past. On her instruction I paid the amount by cheque in favour of Phoenix Trust FY 12-6 Scheme-A to Kotak Mahendra Bank, Narendrapur Br., Kol 700 103.
You are requested to give details of the matter y mail to:
email: [protected]@yahoo.co.in
Dear Customer Care Team,
I got a call from Ms Nitu Verma from Delhi asking me to pay a sum of Rs.2734/- allegedly being some dues against a credit card of ABN Amro Bank, which I do not have and can't recall to have the same in the past. On her instruction I paid the amount by cheque in favour of Phoenix Trust FY 12-6 Scheme-A to Kotak Mahendra Bank, Narendrapur Br., Kol 700 103.
You are requested to give details of the matter y mail to:
email: [protected]@yahoo.co.in
ajit . Mon, Feb 18, 2019 at 1:09 PM
To: "surender.h.[protected]@kotak.com"
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I have review your LETTER, I will get back response for payment. Your recovery agent tried today to contact me, l am unable to recieve till 4 pm today, if his call missed then he will begin harass to my related persons as he done before so tell him to communicate by email.
To: "surender.h.[protected]@kotak.com"
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I have review your LETTER, I will get back response for payment. Your recovery agent tried today to contact me, l am unable to recieve till 4 pm today, if his call missed then he will begin harass to my related persons as he done before so tell him to communicate by email.
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+91 11 2370 2555
Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India - 110001
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Apologies for the inconvenience caused. We would like to inform you that your concerns have been forwarded to the respective team for further investigation. We assure that you will be in receipt of a revert from them shortly.
Alternatively you may also write to rard.[protected]@kotak.com along with your concerns / contact number enabling them to reach you faster & address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.