[Resolved]  Acer / Aspire 4720z — Pathetic Product Quality & After Sales Service

Hi

Myself Shatrugna Deshmukh from Mumbai

Address : C/3/1, Hanjer Nagar, J M Road, Andheri (e) Mumbai - 400093
Purchase date of the Product : 18/06/2008
Model No. Aspire 4720Z
Serial No : LXAL80Y[protected]C82500
Retailer : Reliance Digital Retail Ltd (Vashi)

Complaint 1) In the month of August'08 - Problem of Hanging
Action Taken : Some Setting done and return back the laptop by reliance digital retail limited

Complaint 2 (695)) Problem Dead - Complaint Deposited to Service Centre Acer Vashi
Action Taken : After 20 Days Mother Board Replaced and given

Complaint 3 (1072) ) In month of November'08 DVD writer Stopped working.
Action Taken : Repalced the DVD writer. After 7 days.

Complaint 4) Now from last 5 days when i put on the laptop without Charging on the Display goes off.


Now I do not want to get it repaired if you guys have certain care and want your customer should not suffer like me pls give me the replacement for this defective piece.

As i have got patiently replaced Mother board, DVD Writer i do not now what else is left in the laptop.

Let me not undergo the pain, With in 6 months i am facing so many problems how can i use this lsptop in future.

Hoping and wating for your reply.

Regards,
Shatrugna Deshmukh
Contact Number : [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Still waiting for the response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Acer India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    798
    Pending
    0
    Resolved
    236
    Acer India Phone
    +91 80 3940 8700
    +91 804070 8700
    Acer India Address
    "Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India - 560025
    View all Acer India contact information