[Resolved]  Acer Aspire Netbook — Poor After Sales

Address:

Dehradun, Uttarakhand

1. I purchased an ACER ASPIRE NETBOOK from Acer mall,DIGITAL STORES,RAJ PLAZA,RAJPUR ROAD ,Dehradun on 23 Apr 2010.
2. The cover of the netbook was not handed over to me as the same was not available with the dealer,who assured me that i would be given the same in couple of days,but the same is still awaited tll date.
3. Secondly,the keypad of the netbook had some problems.I handed over the netbook to the dealer asking him to rectify the faults,but it has been more than a week and thr problem still remains unresolved.On contacting the dealer on varios occasions,no positive reply is given.
4. Such a pathetic after sales service from a company like ACER is unwarranted for and i personally think that the dealership should be given after a thorough scrutiny of the credentials of the dealer.
5. I bieng an Army Officer would definitely advise my circle not to go for an ACER product after this experience.

Maj Chetan Chauhan